Lorena Rosas
Naples,FL
Summary
Proven track record of enhancing team efficiency and customer satisfaction at Chipotle through exceptional teamwork, communication, and leadership skills. Excelled in optimizing labor costs and maintaining rigorous compliance with health regulations. Demonstrated adeptness in financial transactions and inventory management, contributing to a motivated and skilled workforce.
Overview
5
5
years of professional experience
Work History
Apprentice
Chipotle
Naples, FL
03.2021 - Current
- Demonstrated eagerness to learn by asking questions and seeking clarification when necessary.
- Enhanced practical skills by assisting experienced professionals in various tasks.
- Adhered to company policies, procedures, and safety guidelines during daily work activities.
- Built strong relationships with team members and supervisors, fostering a positive work environment.
- Reconciled cash and credit card transactions to maintain accurate records.
- Optimized labor costs by closely monitoring schedules, adjusting staffing levels according to business needs, and employing cross-training strategies.
- Monitored inventory of supplies and purchased orders to maintain adequate stock levels.
- Ensured compliance with local health department regulations through regular staff training sessions and facility inspections.
- Mentored and developed staff members for career advancement opportunities, leading to a more skilled and motivated workforce.
Ice Cream Server
Kilwins
Naples, FL
01.2020 - 07.2020
- Maintained a clean and organized workspace, ensuring a positive environment for customers and coworkers.
- Prepared ice cream orders quickly while adhering to proper food safety guidelines.
- Handled cash transactions accurately, promoting trust between the business and its customers.
- Maintained menu knowledge to provide recommendations and answers to customer questions.
- Provided details on seasonal flavor availability, ice cream source, allergens, and specials.
Sales Associate
Abercrombie & Fitch
Naples, FL
08.2019 - 01.2020
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Managed returns, exchanges and refunds in accordance with store policy.
- Helped customers locate products and checked store system for merchandise at other sites.
Education
High School Diploma -
Lely High School
Naples, FL05.2020
Skills
- Teamwork and collaboration
- Customer service
- Logging paperwork
- Effective communication
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Apprentice
Chipotle
03.2021 - Current
Ice Cream Server
Kilwins
01.2020 - 07.2020
Sales Associate
Abercrombie & Fitch
08.2019 - 01.2020
High School Diploma -
Lely High School