Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals.
Overview
21
21
years of professional experience
Work History
Field Training Officer
John B. Connally Jr. Unit
12.2022 - Current
Improved officer performance by developing comprehensive training programs focused on practical skills and situational awareness.
Enhanced trainee retention rates through the implementation of targeted mentoring and support initiatives.
Streamlined departmental operations by conducting thorough evaluations of policies, procedures, and equipment usage.
Increased officer safety by providing in-depth instruction on defensive tactics, firearms proficiency, and emergency vehicle operation.
Facilitated effective communication between trainees and senior staff for increased collaboration and teamwork in the field.
Ensured proper documentation of all training activities to maintain compliance with department guidelines and accreditation standards.
Provided ongoing feedback to trainees regarding their progress, identifying areas for improvement and recommending strategies for success.
Conducted regular assessments to gauge trainee competence in critical skills, adjusting training plans as needed to address gaps in knowledge or ability.
Adjusted instructional strategies according to student needs and understanding of material.
Evaluated success of training programs and recommended improvements to upper management to enhance effectiveness.
Escorted and transported inmates to court and other required appointments.
Revised inmate handbook, policies and procedures.
Provided constructive feedback on department policies and procedures, contributing to ongoing improvement initiatives within the Field Training Officer program.
Promoted positive interactions between trainees and experienced officers in order to foster a strong sense of camaraderie and teamwork throughout the department.
Trained over 65 students with graduation
Correctional Officer IV
John B. Connally Jr. Unit
11.2020 - Current
Enhanced facility security by conducting regular inspections and addressing potential risks.
Maintained inmate safety through vigilant monitoring of behavior and swift intervention during conflicts.
Reduced instances of contraband by thoroughly searching inmates, cells, and common areas.
Facilitated rehabilitation programs for inmates, promoting positive behavioral changes and reducing recidivism rates.
Improved communication between staff members by participating in daily briefings and sharing critical information about inmate activities.
Assisted in the training of new correctional officers, providing guidance on best practices and procedures.
Implemented effective emergency response plans during crises situations, minimizing harm to staff and inmates.
Supported mental health initiatives for inmates by connecting them with appropriate resources and services within the facility.
Prevented escapes by diligently inspecting perimeters, doors, windows, gates, fences, and other access points throughout the prison complex regularly.
Ensured compliance with all applicable federal, state, and local laws, regulations, and policies governing correctional facilities.
Searched cells of inmates to identify and confiscate contraband and other prohibited items.
Conducted routine and emergency head counts.
Prepared, processed and maintained forms, reports, logs, records, and activity journals.
Tracked inmates through head counts, visitor logs, and scheduled activities.
Inspected work sites and crew trucks for contraband, cleanliness, and safety.
Interviewed inmates to obtain information and assess needs.
Conducted security checks of inmates and living areas.
Prepared reports to document incidents and violations.
Made rounds at specified intervals and conducted head counts and roll calls.
Transported inmates to and from court hearings, medical appointments and other locations.
Human Resources Assistant
John B. Connally Jr. Unit
06.2013 - Current
Improved employee satisfaction by developing and implementing new HR policies and procedures.
Streamlined the recruitment process for efficiency, reducing time-to-fill job vacancies.
Enhanced onboarding experience for new hires by creating comprehensive orientation materials and training programs.
Developed strong relationships with employees through consistent communication and support, leading to increased retention rates.
Managed benefits administration, ensuring accurate enrollment and timely resolution of issues.
Maintained compliance with federal and state labor laws by conducting regular audits of HR practices and documentation.
Participated in ongoing research projects related to best practices in human resources management for continuous improvement purposes.
Assist with managing with employees on FMLA, LWOP, Military Leave, Workman's Comp, EEO and Grievance.
Screened applicant resumes and coordinated both phone and in-person interviews.
Answered and redirected incoming phone calls for office.
Coordinated employee training programs to improve productivity and performance.
Administered compensation, benefits, and performance management systems at direction of supervisor.
Processed employee termination paperwork at direction of supervisory staff.
Monitored employee attendance and performance to verify punctuality and absences, addressing issues in accordance with company policies and procedures.
Organized new employee orientation schedules for new hires.
Clerk II - Human Resource
John B. Connally Jr. Unit
10.2012 - Current
Increased efficiency by streamlining filing systems and organizing important documents.
Improved customer satisfaction by promptly answering inquiries and providing accurate information.
Collaborated with team members to complete tasks efficiently and meet deadlines.
Enhanced office organization with regular maintenance of files, records, and supplies inventory.
Reduced errors in data entry by carefully inputting information into computer systems with attention to detail.
Managed incoming calls professionally, directing callers to appropriate personnel or taking detailed messages when necessary.
Processed mail accurately and efficiently, ensuring that all correspondence was distributed to the correct recipients in a timely manner.
Emergency Room Technician
Otto Kaiser Hospital
11.2009 - 12.2013
Improved patient care by efficiently performing emergency room procedures such as wound dressing, splinting, and CPR.
Enhanced ER efficiency through proficient use of medical equipment like EKG machines, defibrillators, and vital sign monitors.
Reduced wait times by effectively triaging patients to prioritize treatment based on the severity of their conditions.
Assisted physicians with patient assessments, contributing to accurate diagnoses and appropriate treatment plans.
Maintained a clean and organized emergency room environment to ensure optimal patient safety and comfort.
Provided compassionate care to patients during their emergency room visit, addressing concerns and offering emotional support when needed.
Sales Associate
Wal-Mart Supercenter
08.2002 - 12.2008
Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
Answered customer questions about sizing, accessories, and merchandise care.
Engaged with customers to effectively build rapport and lasting relationships.
Assistant Manager
World Finance Inc.
05.2007 - 07.2008
Improved customer satisfaction by addressing and resolving complaints promptly.
Scheduled staff shifts to ensure proper coverage during peak shopping hours without exceeding labor budgets.
Monitored sales trends to adjust pricing strategies accordingly for optimal profitability.
Maintained a clean, safe, and organized store environment to enhance the customer experience.
Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
Mentored team members to enhance professional development and accountability in workplace.
Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
Education
Bachelor of Science - Criminal Justice
University of Phoenix
Tempe, AZ
02.2012
Associate of Science - Criminal Justice
University of Phoenix
Tempe, AZ
11.2010
High School Diploma -
Kenedy High School
Kenedy, TX
05.2002
Skills
Excellent Interviewing Skills
Shotgun Certified
AR Certified
45 Smith & Weston Certified
Ethical
Coaching and Mentoring
Training Delivery
Organizational Skills
Team Building
Time Management
Employee Mentoring
Training Method Development
Lectures and Discussions
Orientation and Onboarding
Human Resources
Training Material Development
Timeline
Field Training Officer
John B. Connally Jr. Unit
12.2022 - Current
Correctional Officer IV
John B. Connally Jr. Unit
11.2020 - Current
Human Resources Assistant
John B. Connally Jr. Unit
06.2013 - Current
Clerk II - Human Resource
John B. Connally Jr. Unit
10.2012 - Current
Emergency Room Technician
Otto Kaiser Hospital
11.2009 - 12.2013
Assistant Manager
World Finance Inc.
05.2007 - 07.2008
Sales Associate
Wal-Mart Supercenter
08.2002 - 12.2008
Bachelor of Science - Criminal Justice
University of Phoenix
Associate of Science - Criminal Justice
University of Phoenix
High School Diploma -
Kenedy High School
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