Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Lorena Sawyer

Desert Hot Springs

Summary

Conscientious Personal House Cleaner known for maintaining high standards of cleanliness and organization in diverse home settings. Excel at completing cleaning tasks quickly and efficiently, with specialized skills in eco-friendly cleaning techniques, space organization, and stain removal. Thrive using strong communication, time management, and problem-solving abilities to exceed expectations in all housekeeping duties.

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

12
12
years of professional experience
1997
1997
years of post-secondary education
1
1
Certification

Work History

Personal house cleaner

Honey Bee Cleaners
Palm Springs
03.2025 - 08.2025
  • Cleaned residential spaces using environmentally friendly products and effective techniques.
  • Organized cleaning supplies and equipment for efficient daily operations.
  • Followed detailed cleaning checklists to ensure thoroughness and consistence
  • Time efficient complete my jobs with a smile..
  • Maintained a high standard of cleanliness in kitchens, bathrooms, and living areas.
  • Assisted clients with special requests for specific cleaning needs and preferences.

Housekeeper

Martha’s village an kitchen
Palm Springs
03.2025 - 06.2025
  • Cleaned and sanitized rooms, kitchens, and common areas daily.
  • Managed laundry services including washing, drying, and folding linens.
  • Organized cleaning supplies and equipment for efficient use.

Personal Housekeeper

Self Employed Services
Desert Hot Springs
01.2017 - 10.2024
  • Maintained cleanliness and organization throughout client residences.
  • Managed laundry tasks, ensuring garments were cleaned and folded properly.
  • Prepared meals according to client preferences and dietary restrictions.
  • Assisted with light errands, including grocery shopping and deliveries.
  • Communicated with clients to understand specific cleaning requests and needs.

Front desk/Hotel Night Auditor

Extended Stay America
Palm Springs
07.2020 - 10.2023
  • Processed nightly financial reports and balanced cash drawers.
  • Managed guest check-ins and check-outs during overnight shifts.
  • Monitored security systems to ensure guest safety.
  • Coordinated with housekeeping to ensure room readiness.
  • Maintained accurate records of daily transactions and reports.
  • Trained new staff on front desk procedures and policies.
  • Completed end-of-shift paperwork such as incident reports and cash reconciliations.
  • Answered incoming calls promptly while maintaining courteous telephone etiquette.
  • Processed payments for all guest transactions accurately and efficiently.
  • Ensured that all guests had a pleasant stay by providing excellent customer service at all times.

Housekeeper

Motel 6 Hotel
North Palm Springs
07.2018 - 08.2021
  • Assisted in training new staff on cleaning procedures and best practices.
  • Cleaned bathrooms, including toilets, tubs, showers and sinks.
  • Swept and mopped floors, vacuumed carpets and rugs, dusted furniture, wiped down surfaces.
  • Changed bed linens and towels, tidied up rooms.
  • Used cleaning chemicals following proper guidelines.
  • Stocked amenities such as soap, shampoo and toilet paper in guest rooms.
  • Responded to requests from guests regarding housekeeping needs.
  • Reported any maintenance issues or damage to supervisors immediately.
  • Inspected guest rooms after cleaning to ensure they were presentable.

Front and Back Office Medical Assistant

Mcdonald Chiropractic
Palm Desert
11.2016 - 12.2018
  • Assisted patients with check-in and check-out procedures efficiently.
  • Managed appointment scheduling using electronic health record systems.
  • Prepared treatment rooms for patient visits according to protocol.
  • Supported chiropractic procedures by providing necessary instruments and supplies.
  • Maintained cleanliness and organization of front and back office areas consistently.
  • Answered phones promptly and responded to inquiries from patients or providers in a professional manner.
  • Entered data into computer systems accurately utilizing ICD-10 codes when applicable.
  • Performed various clerical duties such as filing paperwork, faxing documents, photocopying records.
  • Prepared examination rooms with necessary supplies and instruments.
  • Assisted in scheduling appointments, verifying insurance coverage, and collecting payments.
  • Organized patient charts according to policies set by the practice administrator.

Caregiver

McAllister home care
North Palm Springs
03.2013 - 11.2017
  • Assisted clients with daily living activities and personal care tasks.
  • Administered medications according to prescribed schedules and guidelines.
  • Monitored client health and reported changes to healthcare professionals.
  • Developed and maintained trusting relationships with clients and families.
  • Maintained a clean, safe, and organized living environment for clients.
  • Provided companionship to enhance emotional well-being of clients.
  • Supported bathing, dressing and personal care needs.
  • Performed light housekeeping tasks related to the client's care such as laundry and changing linens.
  • Followed safe lifting and transferring techniques to transport residents.
  • Maintained accurate records of services provided, changes in client condition, medications administered and other pertinent information.

Education

Certificate - Substance Abuse Counseling

Intercoast College
Orange, CA
01.2023 - 08.2025

Certificate, Certified Coding And Billing - Medical Terminology

Mayfield College
Cathedral City, CA
03.2014 - 07.2016

Hamilton High
Hamilton, MT

Skills

  • Substance abuse counseling
  • Medical terminology
  • Patient support
  • Effective communication
  • Time management
  • Attention to detail
  • Customer service
  • Reliability and punctuality
  • Efficient cleaning techniques
  • Proper chemical handling
  • Professional appearance
  • Hospitality background
  • Dusting furniture
  • Exceptional communicator
  • Residential cleaning
  • Focused and detail-oriented

Certification

  • CPR certified
  • Basic life training

Timeline

Personal house cleaner

Honey Bee Cleaners
03.2025 - 08.2025

Housekeeper

Martha’s village an kitchen
03.2025 - 06.2025

Certificate - Substance Abuse Counseling

Intercoast College
01.2023 - 08.2025

Front desk/Hotel Night Auditor

Extended Stay America
07.2020 - 10.2023

Housekeeper

Motel 6 Hotel
07.2018 - 08.2021

Personal Housekeeper

Self Employed Services
01.2017 - 10.2024

Front and Back Office Medical Assistant

Mcdonald Chiropractic
11.2016 - 12.2018

Certificate, Certified Coding And Billing - Medical Terminology

Mayfield College
03.2014 - 07.2016

Caregiver

McAllister home care
03.2013 - 11.2017

Hamilton High

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