Lorena Schad
Tucson,AZ
Summary
- I am an organized, fast-learner and hard-working employee.
- Marketing/Health & Employee Fairs.
- Seeking opportunity within the healthcare field, which would allow me to expand my knowledge, skills and experience to help your company achieve business goals while sticking to vision, mission and values.
- Knowledge:
- Scheduling Coordinator
- Electronic Records: HIPPA, OSHA, PHI, Medical Records
- Auditing and Analyzing Charts
- Financial Specialist: 3rd party billing, appeals & denials, private billing & collections.
- Vast knowledge working in all aspects of claims
- I have successfully maintained a busy and a very productive schedule.
Experienced Office Manager and administration professional with 26 years of experience in overseeing wide variety of essential functions in bustling business. Analytical in optimizing productivity, efficiency and service quality across various offices within diverse environments. Highly organized with strengths in prioritizing tasks and managing deadlines.
Overview
32
32
years of professional experience
Work History
Office Manager
Dental Arts of Tucson-Kevin Maskell DMD
Tucson
04.2022 - Current
Office Manager/Back Office
Richard V Escobar DDS (retired)
08.1996 - 03.2022
Back Office/Front Desk
EscobarWilliam Ardito DDS (Deceased)
07.1992 - 07.1996
Education
Bachelor of Science in Healthcare Management -
University of Phoenix
Skills
- Supervising and Training new and current employees; Staff hiring
- Plan and manage dental office operations and oversee daily office activities; Excellent organizational Time management skills
- Processing patient payments; Private, 3rd party, EFT & ACH
- Appointment scheduling
- Greeting and checking in patients
- Manage doctor and dental hygiene schedule
- Manage patient based continuity of care
- Handling marketing activities & Event Coordinator
- Managing internal office procedures
- Schedule and lead staff meetings
- Communication with dental insurance companies; Contract & fee negotiations, claims, audits, and account receivables (ADA/CPT vast knowledge)
- Creating and implementing policies and procedures
- Discussing treatment plan with patients
- Maintaining patient records-PHI
- Manage finances and office budget & EDI
- Navigate operational conflicts quickly and professionally
- Compliance Monitoring (HIPAA,OSHA,Bloodborne etc)
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
References
References available upon request.
Timeline
Office Manager
Dental Arts of Tucson-Kevin Maskell DMD
04.2022 - Current
Office Manager/Back Office
Richard V Escobar DDS (retired)
08.1996 - 03.2022
Back Office/Front Desk
EscobarWilliam Ardito DDS (Deceased)
07.1992 - 07.1996
Bachelor of Science in Healthcare Management -
University of Phoenix