Lorena Teran
Coral Springs
Summary
Dedicated professional with a background in pet care and hospitality, notably with Marriot Hotel. Excelled in customer service and multitasking, enhancing guest satisfaction and maintaining high standards of care. Demonstrated honesty, reliability, and effective communication, fostering positive experiences. Skilled in leveraging smartphone technology for efficient operations. Achieved significant improvements in client and animal welfare through proactive and compassionate service. Will be going to college to achieve an associates in veterinary medicine.
Overview
3
3
years of professional experience
Work History
Pet Sitter
Family And Neighbors
03.2020 - 07.2023
- Prepared food and water following instructions from pet owners.
- Gave animals proper attention to promote secure environment in owner's absence.
- Exercised animals regularly with walks and rigorous play activities.
- Maintained a clean and safe environment for pets, ensuring their comfort and well-being at all times.
- Cleaned out and scooped litter trays and food and water bowls to provide clean environment for pets.
- Communicated professionally with pet owners via phone, email, and text.
Volunteer
Good Karma Pet Rescue of South Florida
09.2022 - 06.2023
- Assisted with special events and programs.
- Maintained clean, neat, and operational facilities to serve program needs.
- Used strong interpersonal communication skills to convey information to others.
- Mentored new volunteers, fostering a supportive and inclusive team environment.
- Supported animal welfare, caring for animals and facilitating adoption events.
Restaurant Hostess
Marriot Hotel
09.2021 - 04.2022
- Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
- Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
- Answered customer questions about hours, seating, and menu information.
- Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
- Enhanced customer satisfaction by greeting and seating guests promptly upon arrival.
Education
High School Diploma -
Coral Springs High School
7201 W Sample Rd, Coral Springs, FL 3306506-2023
Skills
- Honest and trustworthy
- Positive attitude
- Punctual and reliable
- Flexible schedule
- Customer service
- Smartphone usage
- Strong multitasking
- Active learning
- Greeting guests
- Cash handling
- Payment processing
- Critical thinking
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Volunteer
Good Karma Pet Rescue of South Florida
09.2022 - 06.2023
Restaurant Hostess
Marriot Hotel
09.2021 - 04.2022
Pet Sitter
Family And Neighbors
03.2020 - 07.2023
High School Diploma -
Coral Springs High School
Similar Profiles
Niahla WatersNiahla Waters
Pet Sitter at Family Members, Family Friends, Neighbors.Pet Sitter at Family Members, Family Friends, Neighbors.
Naomi BemnetNaomi Bemnet
Pet Sitter at Family, Family-Friends, Friends, NeighborsPet Sitter at Family, Family-Friends, Friends, Neighbors
Lexi MadjeskaLexi Madjeska
Babysitter at Family Members, Neighbors, and Family FriendsBabysitter at Family Members, Neighbors, and Family Friends
Alonna SullivanAlonna Sullivan
Babysitter at Family And NeighborsBabysitter at Family And Neighbors
Tina Stasulli KorbTina Stasulli Korb
Victim Witness Coordinator at Montgomery County Judicial CenterVictim Witness Coordinator at Montgomery County Judicial Center