Summary
Overview
Work History
Education
Skills
Languages
Additional Information
Timeline
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Lorena Vasquez

Ontario,CA

Summary

Dynamic and results-oriented professional with extensive experience at Amazon, adept in order picking and packing, and renowned for exceptional customer service. Excelled in teamwork and collaboration, significantly enhancing operational efficiency and customer satisfaction. Expert in warehouse navigation and equipment operation, consistently achieving and surpassing project goals.

Overview

4
4
years of professional experience

Work History

Cherry Picker Operator

Amazon
05.2024 - 07.2024
  • Utilized strong communication skills to coordinate tasks with supervisors, ensuring alignment with project goals and timelines.
  • Contributed to a positive workplace culture by actively participating in team meetings 4 days a week, offering constructive feedback, and proactively addressing any potential issues or concerns related to cherry picker operations.
  • Operated equipment safely and efficiently to prevent damage to items and avoid injuries.
  • Expedited the picking process for faster order fulfillment using handheld scanners and operated power industrial trucks.

Senior Sandwich Artist

Subway
07.2023 - 04.2024
  • Operated manual and electric appliances to peel, slice, and trim food.
  • Enhanced customer satisfaction by efficiently preparing high-quality sandwiches and consistently maintaining clean work environment.
  • Upheld high standards of customer service at all times to enhance client loyalty and satisfaction.
  • Increased sales through upselling techniques and suggesting popular menu items to customers.
  • Performed cash handling duties such as opening and closing registers, maintaining precise cash drawer balances, and ensuring prompt deposits.
  • Resolved customer complaints professionally, maintaining positive relationships and promoting repeat business.

Packer Associate

Amazon
10.2020 - 07.2023
  • Prepared packages for shipment following specific guidelines, reducing shipping errors and costly delays.
  • Completed high-volume packing assignments quickly while maintaining strict quality standards.
  • Supported quality control efforts by inspecting products for defects an all 6 sides before packaging.
  • Reduced product damage rates by carefully handling items during the packing process.
  • Organized items on racks, shelves and bins to maintain established order.

Education

High School Diploma -

Valley View High School, Ontario CA
Ontario, CA
05.2020

Skills

  • Equipment Inspection
  • Order Picking and Packing
  • Operator Certification
  • Customer Service
  • Teamwork and Collaboration
  • Taking and Preparing Orders
  • Inventory Counts
  • Cross-Training Experience
  • Upselling, Salesmanship abilities
  • Time Management
  • Deadline-oriented
  • Warehouse Navigation

Languages

Spanish
Limited Working

Additional Information

Eager and adaptable professional with a strong commitment to continuous learning and development, always seeking opportunities to acquire new skills knowledge to drive personal and professional growth.

Timeline

Cherry Picker Operator

Amazon
05.2024 - 07.2024

Senior Sandwich Artist

Subway
07.2023 - 04.2024

Packer Associate

Amazon
10.2020 - 07.2023

High School Diploma -

Valley View High School, Ontario CA

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Lorena Vasquez