Lorena Vasquez
Bonita,US
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
12
12
years of professional experience
Work History
Flight Controller (Remote)
Jet Aviation
05.2023 - Current
- Respond to requests of FMR, charter department and flight crew for international trip support.
- Enroute and Airport Info to flight crew in accordance with FOM Ops Specs.
- Obtain all overflight/landing permits, and slots, in accordance with all regulations in an expeditious and economic manner.
Airbnb Host
Airbnb
07.2024 - Current
- Customize home in accordance with luxury and quality standards, continuously surpassing guest expectations.
- Optimized guest experience by inspecting property prior to guest stays, coordinating repairs, and upgrades.
- Accommodated last minute requests to address needs of guests, achieving top guest satisfaction and repeat business.
Passenger Assistance Agent
GAT Airline Ground Support
06.2023 - Current
- Assist passengers as needed through arrival and check in processes Support passengers with special needs such as unaccompanied minors, and passengers needing wheelchair assistance.
- Direct passengers through Customs, Immigration, and Quarantine, as required. Assist Ramp Service Agents to ensure that wheelchairs, strollers and gate checked bags (cleared through security) are made available for loading upon departure and delivery to passengers upon arrival.
Sr. Quality Associate (Remote)
Amgen
09.2020 - 11.2023
- Manage and communicate record/project statuses, needed resources, and timelines of all deliverables are being met with internal and external customers.
- Responsible for the safety and execution of assigned documentation practices in particular to certifications.
Flight Support Specialist (Hybrid)
Clay Lacy Aviation
06.2022 - 05.2023
- Assigned aircraft accounts to act as the primary flight support point of contact and accountable to the performance and success of that operation. Coordinate aircraft schedules according to owner's requirements, crew availability, mechanical requirements, weather, Customs Department request, and government regulation.
- Assure that TSA and FAA, Parts 91 and 135 regulations and requirements are met regarding the scheduling of trips. • Serve as liaison between the customer and various departments and external groups, including flight operations, accounting, security, Customs, and others.
Quality Assurance Technician
Moog Inc
05.2019 - 03.2020
- Review documentation accuracy for the adequate dispositions of components, labels, and finished goods. Coordinate scheduled and on-demand request with customers and company to ensure safe and efficient service.
Quality Manager
Omikron Engineering Inc.
05.2018 - 05.2019
- Maintain and manage current site evaluations, internal audits, lead and present company business biannual meetings.
Sr. Quality Technician
New Hampshire Ball Bearings
06.2012 - 05.2018
- Assist in revising and reviewing company processes and procedures. Train mentors and develop team members to enable an agile workforce that are cross-trained.
Education
Certificate - FAA Certified Dispatcher
Aircraft Dispatch Academy
St. George, UT04.2022
Bachelor of Arts - Sociology
California State University - Northridge
Northridge, CA01.2015
Skills
- Strong Communication Abilities
- Problem-Solving Skills
- Safety Procedures
- Adaptability
- Reservation Management
- Flight Coordination
- Flight Operations
- Flexible Attitude
- Property Management
- Guest Relations
- Operational Efficiency
- Teamwork and Leadership
Timeline
Airbnb Host
Airbnb
07.2024 - Current
Passenger Assistance Agent
GAT Airline Ground Support
06.2023 - Current
Flight Controller (Remote)
Jet Aviation
05.2023 - Current
Flight Support Specialist (Hybrid)
Clay Lacy Aviation
06.2022 - 05.2023
Sr. Quality Associate (Remote)
Amgen
09.2020 - 11.2023
Quality Assurance Technician
Moog Inc
05.2019 - 03.2020
Quality Manager
Omikron Engineering Inc.
05.2018 - 05.2019
Sr. Quality Technician
New Hampshire Ball Bearings
06.2012 - 05.2018
Certificate - FAA Certified Dispatcher
Aircraft Dispatch Academy
Bachelor of Arts - Sociology
California State University - Northridge
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