Summary
Overview
Work History
Education
Skills
Timeline
Generic

Lorena Vasquez

Lubbock

Summary

Dynamic sales professional with a proven track record at Tractor Supply, excelling in customer service and relationship building. Recognized for enhancing customer satisfaction and driving repeat business through effective problem-solving and teamwork. Adept at cash handling and maintaining store aesthetics, consistently meeting deadlines and exceeding sales goals.

Overview

6
6
years of professional experience

Work History

Sales Associate

Tractor Supply
07.2023 - Current
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Solved customer challenges by offering relevant products and services.

Sales Representative

Hollister.Co
08.2021 - 08.2022
  • Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
  • Generated additional sales opportunities with upselling and cross-selling techniques.
  • Maintained up-to-date knowledge of industry trends for informed decision-making during client interactions.

Team Member

Journeys Shoes
06.2019 - 09.2021
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Learned all required tasks quickly to maximize performance.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Contributed to team success by completing jobs quickly and accurately.
  • Developed strong cooperative relationships with coworkers and managers.
  • Operated register to process payments and collect cash payment for order totals.
  • Increased sales through effective product placements and persuasive communication skills.
  • Improved customer satisfaction by quickly helping each person find desired items.

Education

Associate Degree In Nursing - Nursing

South Plains College
Levelland, TX

High School Diploma -

Lubbock High School
Lubbock, TX
05.2021

Skills

  • Customer service
  • Teamwork and collaboration
  • Time management
  • Problem-solving skills
  • Excellent people skills
  • Multi-tasking strength
  • Goal oriented
  • Relationship building
  • Outgoing personality
  • Conflict resolution
  • Meeting deadlines
  • Professional demeanor
  • Adapt to diverse groups

Timeline

Sales Associate

Tractor Supply
07.2023 - Current

Sales Representative

Hollister.Co
08.2021 - 08.2022

Team Member

Journeys Shoes
06.2019 - 09.2021

Associate Degree In Nursing - Nursing

South Plains College

High School Diploma -

Lubbock High School

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Lorena Vasquez