Lorena Vazquez
Compton,CA
Summary
Seasoned Store Manager specializing in management of retail locations. Seeking a career transition into an administrative role. Renowned for delivering exceptional customer service while adeptly managing multiple tasks and responsibilities. Easily Adapting to change and collaborating seamlessly to achieve team objectives. Demonstrate a strong aptitude for problem-solving, effective prioritization, and maintaining the highest level of confidentiality. Ready to bring my passion for excellence and ability to drive results to contribute to the success of your organization.
Overview
7
7
years of professional experience
Work History
Store Manager
Aeropostale
10.2021 - Current
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Efficiently managed daily activities, including staffing, scheduling, time management, inventory management, and product merchandising
- Developed and coached a high-performing team, promoting a positive work environment and staff engagement
- Managed financial aspects of the store including budgeting, expense tracking, and payroll administration for optimal cost control.
- Cultivated and maintained strong customer relationships, addressing inquiries, resolving issues, and ensuring customer satisfaction
- Implemented effective loss prevention measures to minimize shrinkage and maintain store security
- Conducted regular performance evaluations, provided feedback, and identified opportunities for employee development
- Utilized analytical tools and reports to assess sales performance, identify trends, and make proactive business recommendations.
Assistant Store Manager
Aeropostale
03.2018 - 09.2022
- Oversaw daily operations, ensuring smooth workflow while adhering to company policies and procedures.
- Maintained visual merchandising standards to create an engaging shopping experience for customers.
- Handled customer inquiries and suggestions courteously and professionally.
Sales Lead
Aeropostale
06.2017 - 03.2018
- Part Time Entry Level Management role
- Promoted to a full-time position within eight months due to exceptional performance and proven ability to handle increased responsibilities
- Successfully transitioned into a role with greater accountability.
Education
B.A Psychology -
Cal State Dominguez Hills
06.2023
AA Psychology -
Cerritos Community College
06.2020
Skills
- Bilingual
- Team Leadership
- Time Management
- Proficient in Microsoft Office suite (Word, Excel, PowerPoint, Outlook) and data management software
- Multitasking and Organization
- Customer Relations
Personal Information
Title: Staff Assistant II
References
Rian Knape, Aeropostale, 551-580-6670
Languages
Spanish
Professional Working
Timeline
Store Manager
Aeropostale
10.2021 - Current
Assistant Store Manager
Aeropostale
03.2018 - 09.2022
Sales Lead
Aeropostale
06.2017 - 03.2018
B.A Psychology -
Cal State Dominguez Hills
AA Psychology -
Cerritos Community College