Summary
Overview
Work History
Education
Skills
Skills
Timeline
Generic

Lorena Venegas

Cerritos,CA

Summary

Currently a Lead and Trainer. A team leader and independent worker, able to multi-task and problem-solve. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Has received many Recognize Now! accolades from both guests and peers. Fluent in both English and Spanish. Selected to be a Carts Trainer a new area role in Fantasyland Vending in 2024.

Overview

29
29
years of professional experience

Work History

Working Area Lead

Walt Disney Parks And Resorts
03.2024 - Current

Working with fellow Leads and Cast Members to offer extraordinary guest experience utilizing The 5 Keys, our Service Model, and Disney Values. Support cast members in maintaining Food and Beverage to Disney standards.

Outdoor Vending and Carts Trainer

Walt Disney Parks And Resorts
10.2023 - Current

Responsible for providing daily support and training to front line cast members and new hires to provide guests with a seamless and enjoyable experience.

Culinary Person (FKA Cashier)

Walt Disney Parks And Resorts
10.2022 - Current

Providing food and beverage offerings to Guests at the various Food Carts throughout Fantasyland, interacting with guests by sharing information, answering questions, and providing exceptional Guest Service.

Manager of Accounting and Payroll

Windes, Inc.
09.1995 - 01.2022
  • Managed broad scope of bookkeeping, payroll, sales tax, and property tax engagements
  • Managed payroll, sales tax, workers compensation, and property tax audits
  • Completed operational requirements by scheduling, assigning, and reviewing work product
  • Maintained staff by recruiting, selecting, orienting, and training new hires
  • Maintained staff job results by coaching and mentoring staff; planning, monitoring, and evaluating work results

Education

Bachelor of Science - Accounting And Finance

University of Phoenix
Diamond Bar, CA
05.2005

Skills

  • In my capacity as a Culinary Person, experienced with ODV Food Carts Quick Service
  • Extensive background in payroll and sales taxation

Skills

Proficient in MS Word, Excel, PowerPoint, Outlook, QuickBooks, Tax research programs. Experience in online time and attendance systems and custom IT applications.

Timeline

Working Area Lead

Walt Disney Parks And Resorts
03.2024 - Current

Outdoor Vending and Carts Trainer

Walt Disney Parks And Resorts
10.2023 - Current

Culinary Person (FKA Cashier)

Walt Disney Parks And Resorts
10.2022 - Current

Manager of Accounting and Payroll

Windes, Inc.
09.1995 - 01.2022

Bachelor of Science - Accounting And Finance

University of Phoenix
Lorena Venegas