Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Lorena Vera

Summary

Adept at fostering positive relationships, I excel in patience and understanding, demonstrated through my role at WellnessPointe. Skilled in navigating cultural diversity and complex eligibility processes, my approachability and reliability shine, ensuring client trust and satisfaction. Achievements include streamlining patient assistance for food stamps and Medicaid, enhancing service efficiency.

Overview

31
31
years of professional experience

Work History

Nanny

Reena Guttha
04.2024 - 06.2024
  • Assisted with light housekeeping duties as well as running errands.
  • Prepared meals and snacks for children based on dietary guidelines.
  • Developed strong communication with parents to provide updates on children''s progress, needs, and achievements.
  • Supported children in play activities, meals, and snacks, hygiene and socialization.

Eligibility Specialist

WellnessPointe
06.2014 - 12.2023
  • Enhanced client satisfaction by providing timely and accurate eligibility determination for various assistance programs.
  • Assisted clients with accurate eligibility form, application and document completion.
  • Established trust with clients by consistently demonstrating empathy, professionalism, and a commitment to their wellbeing.

Shipping Department

Flextronics Global Services
09.1993 - 02.2014

Managed paperwork and necessary information

required for clients shipments .


Collaborated with warehouse and other entities to coordinate physical movement of products between internal sites.


Coordinated shipments with different carriers

Education

High School Diploma -

Irvin High School
El Paso, TX

Skills

  • Patience and understanding
  • Friendly
  • Reliability and Trustworthiness
  • Approachable

Languages

Spanish
Native or Bilingual

Timeline

Nanny

Reena Guttha
04.2024 - 06.2024

Eligibility Specialist

WellnessPointe
06.2014 - 12.2023

Shipping Department

Flextronics Global Services
09.1993 - 02.2014

High School Diploma -

Irvin High School
Lorena Vera