Lorena Villanueva
Chowchilla,CA
Summary
Dynamic leader with a strong background in training and coaching teams to achieve operational excellence. Skilled in problem resolution and time management, consistently delivering high-quality results while fostering a positive work environment.
Overview
15
15
years of professional experience
Work History
Packing Associate
Scholle
Merced, CA
05.2010 - 04.2012
- Inspected products for quality assurance before shipment.
- Coordinated with team members to optimize packing processes.
- Maintained cleanliness and organization of work area to comply with safety standards.
- Assisted in training new employees on proper packing techniques and equipment usage.
- Implemented improvements in packing methods, enhancing efficiency and reducing waste.
- Proved successful working within tight deadlines and a fast-paced environment.
- Utilized appropriate packing materials to guarantee fragile products arrived undamaged.
- Received positive feedback from supervisors for consistently meeting or exceeding packing quotas.
General Manager
Taco Bell
Atwater, CA
06.1997 - 09.2007
- Oversaw daily operations, ensuring compliance with health and safety standards.
- Implemented training programs to enhance team performance and customer service skills.
- Developed and executed marketing strategies to increase brand visibility and sales.
- Analyzed operational data to identify trends, optimizing inventory management processes.
- Managed staff scheduling, improving labor efficiency while maintaining service levels.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
Education
High School Diploma -
Merced High School
Merced, CASkills
- Leadership and team building
- Problem resolution
- Operations management
- Effective leader
- Time management
- Training and coaching
- Staff management
- Customer relations
- Training and development
- Staff training
- Inventory control
- Staff supervision
- Goal setting
- Employee scheduling
- Labor cost controls
- Customer retention
- Deadline oriented
- Consistently meet goals
- Workflow planning
- Recruitment
- Cost reductions
- Bilingual
Accomplishments
I was awarded the Golden Bell award two years consecutively.
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Packing Associate
Scholle
05.2010 - 04.2012
General Manager
Taco Bell
06.1997 - 09.2007
High School Diploma -
Merced High School