Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic
Lorena Zabrensky-Quimzon

Lorena Zabrensky-Quimzon

Highland,CA

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

To seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management, and problem-solving skills.

Overview

15
15
years of professional experience
10
10
Certification

Work History

Life Insurance Producer-Advisor

Various Agencies
06.2015 - Current
  • Cultivated customer relationships to provide customized life insurance solutions tailored to individual needs.
  • Sought out new clients and developed client relationships through networking, and direct referrals.
  • Reviewed policy applications for errors and liaised with underwriters to facilitate quick completion of application process.
  • Analyzed feedback to identify areas for improvement and enhance customer experiences.
  • Retained up-to-date industry knowledge for accurate, well-informed customer interactions.
  • Determined financial needs by assessing existing coverage and aligning new products and services with long-term goals.
  • Conducted annual reviews of existing policies to update information.
  • Analyzed risk factors to recommend appropriate coverage levels.
  • Skilled at working independently and collaboratively in a team environment.
  • Self-motivated, with a strong sense of personal responsibility.
  • Proven ability to learn quickly and adapt to new situations.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Passionate about learning and committed to continual improvement.
  • Organized and detail-oriented with a strong work ethic.
  • Adaptable and proficient in learning new concepts quickly and efficiently.

Mortgage Loan Originator

Stigler Mortgage
02.2021 - Current
  • Analyzed loan applications and credit reports to determine loan eligibility and risk level.
  • Maintained high level of customer satisfaction by providing prompt and accurate loan status updates.
  • Resolved discrepancies between borrowers, lenders and financial institutions with detail orientation and efficiency.
  • Explained very technical financial information to applicants in easy to understand language.
  • Proactively identified solutions for customers experiencing credit issues.
  • Assisted clients in selecting correct loan product and terms to meet needs and financial goals.
  • Communicated with clients, processing teams and other third parties to achieve prompt loan closings.
  • Participated in industry events and conferences to build relationships and gain market intelligence.
  • Cultivated interpersonal skills by building positive relationships with others.
  • Identified issues, analyzed information and provided solutions to problems.
  • Organized and detail-oriented with a strong work ethic.

Realtor

Mpire Estates-Stigler Mortgage
08.2019 - Current
  • Interviewed clients and generated lists of potential properties meeting specific requirements from available listings.
  • Advised clients on market conditions and property value for informed decision-making.
  • Performed home evaluations and developed competitive market analysis for individual homes.
  • Reviewed and executed confidential documents, contracts and disclosures.
  • Liaised between buyers and sellers to establish favorable prices and negotiate contract terms.
  • Managed contracts, negotiations, and all aspects of sales to finalize purchases and exceed customer expectations.
  • Worked closely with clients to facilitate appropriate loans, inspections and credit reports.
  • Resolved client concerns related to home purchases to maintain high satisfaction ratings.
  • Established positive flow of communication with agents, clients, escrow and third party vendors involved in closing transactions.
  • Developed and maintained courteous and effective working relationships.
  • Maintained connections with clients to encourage repeat business and referrals.

Supply Chain Manager

Biscomerica Corporation
03.2018 - 08.2020
  • Collaborated with internal teams to improve outputs to meet demand and supply requirements, ensuring inventory integrity targets for finished goods.
  • Implemented standard manufacturing system procedures and process practices.
  • Monitored and tracked supplier performance to enforce adherence to quality standards and established timelines.
  • Established inventory targets, stock level and risk mitigation targets and managed flexibility strategy to optimize inventory.
  • Participated in team projects, demonstrating an ability to work collaboratively and effectively.
  • Worked flexible hours across night, weekend and holiday shifts.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.

Training Coordinator

Biscomerica Corporation
10.2016 - 08.2020
  • Worked with central management to identify, plan, align and address training needs.
  • Coordinated training schedules across sites with supervisors and managers to optimize training initiatives and work-flow management
  • Met department budgets by monitoring and reviewing training expenses.
  • Conducted needs assessments to identify gaps in performance and develop targeted learning solutions.
  • Utilized variety of instructional design methodologies to create effective learning experiences.
  • Evaluated success of training programs and recommended improvements to upper management to enhance effectiveness.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Adaptable and proficient in learning new concepts quickly and efficiently.
  • Worked well in a team setting, providing support and guidance.

Assistant Quality Assurance Manager

Biscomerica Corporation
06.2014 - 03.2018
  • Participated in team projects, demonstrating an ability to work collaboratively and effectively.
  • Cooperated with engineering, and manufacturing to verify adherence to quality standards.
  • Assured consistent quality of production by implementing and enforcing policies and practice systems.
  • Collaborated with audit clients and action owners to apply root cause analysis guidance and establish effective corrective action plans.
  • Identified issues, analyzed information and provided solutions to problems.
  • Conducted risk assessments to identify and mitigate potential quality issues.
  • Collaborated with cross-functional teams to develop and implement process and system improvements.
  • Managed time efficiently in order to complete all tasks within deadlines.

Shipping and Receiving Supervisor

Biscomerica Corporation
12.2013 - 06.2014
  • Maintained established levels of goods based on sales forecasts and demand to fulfill orders on time.
  • Organized storage areas to optimize materials movements and minimize labor hours.
  • Enforced team adherence to safety regulations and protocols.
  • Evaluated team performance and provided feedback on areas requiring improvement.
  • Inspected work areas to keep free of hazards and maintain proper function of safety equipment.
  • Worked well in a team setting, providing support and guidance.
  • Organized and detail-oriented with a strong work ethic.

Production Supervisor

Biscomerica Corporation
01.2008 - 12.2013
  • Established clear priorities and production quality standards.
  • Planned, organized and monitored resources to deliver efficient use of labor, equipment and materials.
  • Accomplished targets and met demand by assessing equipment performance, reviewing materials supplies and organizing manpower.
  • Evaluated team member performance regularly to identify and resolve productivity concerns.
  • Set and enforced performance-oriented production approach, significantly increasing worker output and reducing safety incidents.
  • Monitored materials use to identify concerns and keep costs low.
  • Evaluated existing production processes and identified areas for improvement.
  • Implemented policies and standard operating procedures for continuous improvement.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Worked flexible hours across night, weekend and holiday shifts.
  • Proved successful working within tight deadlines and a fast-paced environment.

Education

General Education Units

Crafton Hills College

High School Diploma -

Pardo Gullas High School

Secretarial Studies And Office Administration

Joji Ilagan Career Center

Skills

  • Consultative Selling Techniques
  • Standard Operating Procedures Maintenance
  • Financial Needs Assessment
  • Attention to Detail
  • Compliance with GMPs
  • Manufacturing Processes
  • Adaptability and Flexibility
  • Strong Organizational Skills
  • Confidentiality and Data Protection
  • Office Equipment Operation
  • Continuous Improvement
  • Policy and Procedure Adherence
  • Conflict Resolution
  • Processing Loan Applications
  • Credit Check Knowledge
  • Agent Collaboration
  • Production Leadership
  • Microsoft Office
  • Pre-Approval Process
  • Application Tracking

Certification

  • Licensed Mortgage Loan Originator - 06/2020 to Present
  • Licensed Real Estate Agent (Realtor) - 08/2019 to Present
  • Licensed Life, Health & Accident Agent - 06/2015 to Present
  • Licensed Property & Casualty Agent - 09/2022 to Present
  • Notary Public, APN&CSA - 08/2018
  • Certified Transaction Coordinator - 05/2020
  • Certified Military Home Specialist - 09/2021
  • SFR Certification (Short Sales & Foreclosure Resource) - 08/2021
  • FSPCA Preventive Controls for Human Food Certification - 07/2018
  • BRC Food Standards Certified - Issue 6-8

Timeline

Mortgage Loan Originator

Stigler Mortgage
02.2021 - Current

Realtor

Mpire Estates-Stigler Mortgage
08.2019 - Current

Supply Chain Manager

Biscomerica Corporation
03.2018 - 08.2020

Training Coordinator

Biscomerica Corporation
10.2016 - 08.2020

Life Insurance Producer-Advisor

Various Agencies
06.2015 - Current

Assistant Quality Assurance Manager

Biscomerica Corporation
06.2014 - 03.2018

Shipping and Receiving Supervisor

Biscomerica Corporation
12.2013 - 06.2014

Production Supervisor

Biscomerica Corporation
01.2008 - 12.2013

General Education Units

Crafton Hills College

High School Diploma -

Pardo Gullas High School

Secretarial Studies And Office Administration

Joji Ilagan Career Center

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Lorena Zabrensky-Quimzon