Lorena E Quihuis Camacho

Work History

Server

Nanys Tacos

02.2024 - 05.2024

Served food and beverages promptly with focused attention to customer needs.
Worked with POS system to place orders, manage bills, and handle complimentary items.
Cultivated warm relationships with regular customers.
Supervised dining table set-up to prepare for diversity of event types, following strict service standards.
Checked guests' identification before serving alcoholic beverages.
Inspected dishes and utensils for cleanliness.
Increased sales significantly by upselling higher-end products to customers.
Presented menus to patrons promptly after seating and answered questions about menu items, making recommendations upon request.
Processed orders and sent to kitchen employees for preparation.
Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.

Cook/Cashier

Buffalo Wild Wings To Go

09.2021 - 05.2023

Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
Prepared meals efficiently under time constraints for timely service during peak hours.
Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
Took food orders from cashiers and cooked items quickly to complete order items together and serve hot.
Reduced food waste significantly by implementing proper portion control and storage techniques.
Restocked inventory and ingredient items to maintain optimal kitchen efficiency.
Followed strict standards for food handling and safety, minimizing risks to customers.
Kept kitchen clean and organized by performing daily maintenance tasks.
Managed opening and closing shift kitchen tasks.
Monitored food quality and presentation to maintain high standards.
Measured, weighed, and mixed appropriate ingredients according to recipe directions.
Coordinated checklists to keep kitchen clean, stocked and sanitary.
Adjusted recipes based on ingredient availability or customer request.
Managed kitchen budget for supplies and labor hours, consistently meeting targets.
Oversaw scheduling, inventory management, and supply ordering to maintain fully stocked kitchen.
Greeted customers entering store and responded promptly to customer needs.
Welcomed customers and helped determine their needs.
Worked flexible schedule and extra shifts to meet business needs.
Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

General Manager

Jack In The Box

03.2017 - 02.2023

Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
Developed and implemented strategies to increase sales and profitability.
Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
Scheduled employees for shifts, taking into account customer traffic and employee strengths.
Assisted in recruiting, hiring and training of team members.
Trained and guided team members to maintain high productivity and performance metrics.
Interacted well with customers to build connections and nurture relationships.
Monitored daily cash discrepancies, inventory shrinkage and drive-off.
Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.

Server

Upper Crust Pizza Patio And Wine Bar

01.2018 - 11.2021

Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Served food and beverages promptly with focused attention to customer needs.
Worked with POS system to place orders, manage bills, and handle complimentary items.
Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Cultivated warm relationships with regular customers.
Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
Bussed and reset tables to keep dining room and work areas clean.
Resolved customer complaints promptly and professionally to maintain positive reputation.
Maintained clean and organized dining areas to uphold restaurant hygiene standards.
Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
Explained menu items and suggested appropriate options for food allergy concerns.
Used slow periods to restock supplies, ice, trays, and delivery bags.
Maximized table turnover rate by efficiently managing reservations and seating arrangements.
Printed dining checks with total due, collected payment and offered receipts to complete transactions.
Monitored patrons for alcohol intake to appropriate levels and took measures to curtail inappropriate behavior.

Summary

Overview

Work History

Server

Cook/Cashier

General Manager

Server

Education

None -

Skills

Accomplishments

Languages

Timeline

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