Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
Generic

LORENA PATRICIA BARRERA EGEA

Pompano Beach

Summary

Dynamic Commercial Executive with a proven track, excelling in sales planning and customer relationship management. Successfully expanded territory and established key accounts through effective networking and conflict resolution. Committed to delivering exceptional service and fostering long-term business growth.

Overview

6
6
years of professional experience

Work History

Front Desk Receptionist

EXPLORICO PARK INDOOR
Coral Springs
06.2024 - 11.2024
  • Welcomed patrons to front desk and engaged in friendly conversations while conducting check-in process.
  • Greeted visitors entering establishment to determine nature and purpose of visit.
  • Received incoming calls and coordinated with staff to fulfill customer requests.
  • Coordinated company events with venues and advised staff of pertinent details.
  • Processed payments from customers using a variety of payment methods, including credit cards and cash.
  • Performed data entry into computer systems to maintain accurate records of customer information.

COMERCIAL EXECUTIVE

MULTISERVICIO INTEGRAL Y ASEO (MIA)
BARRANQUILLA
07.2018 - 03.2024
  • Resolved customer complaints promptly in a professional manner.
  • Established relationships with key customers through regular meetings, calls, emails.
  • Led sales planning, development and account management to grow existing accounts and establish new sales accounts.
  • Coordinated with internal teams to ensure timely delivery of products and services as per client requirements.
  • Cultivated strong professional relationships with suppliers and key clients to drive long-term business development.
  • Developed and significantly grew assigned territory using strong engagement and marketing skills.
  • Resolved customer complaints regarding sales and service.
  • Organized events such as trade shows, conferences, seminars to promote company's brand image.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.

Education

Associate of Science - Business Administration

AUTONOMA DEL CARIBE UNIVERSITY
BARRANQUILLA COLOMBIA
12-2015

Skills

  • Sales planning
  • Account management
  • Customer relationship management
  • Market analysis
  • Lead generation
  • Product delivery
  • Conflict resolution
  • Communication skills
  • Team collaboration
  • Customer service
  • Networking skills

Affiliations

  • I really like to share with my family .
  • I am very dedicated to my work and my responsibilities.
  • I am very organized, punctual and optipmistic person.

Timeline

Front Desk Receptionist

EXPLORICO PARK INDOOR
06.2024 - 11.2024

COMERCIAL EXECUTIVE

MULTISERVICIO INTEGRAL Y ASEO (MIA)
07.2018 - 03.2024

Associate of Science - Business Administration

AUTONOMA DEL CARIBE UNIVERSITY

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LORENA PATRICIA BARRERA EGEA