Lorene Flores

Work History

Disneyland Theme Parks

Greeted customers, helped locate merchandise, and suggested suitable options.
Maintained a clean and safe shopping environment for customers through regular cleaning and monitoring of store conditions.
Utilized strong multitasking abilities to manage multiple responsibilities simultaneously during busy periods.
Increased customer satisfaction by providing efficient and friendly service while handling transactions.

Alhambra School District

Supervised day-to-day operations to meet performance, quality and service expectations.
Maintained a clean, safe, and organized store environment to enhance the customer experience.
Developed strong working relationships with staff, fostering a positive work environment.
Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
Collaborated with the management team to develop strategic plans for business growth and improvement.

Family Dollar

07.2024 - 05.2025

Supervised day-to-day operations to meet performance, quality and service expectations.
Maintained a clean, safe, and organized store environment to enhance the customer experience.
Developed strong working relationships with staff, fostering a positive work environment.
Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
Collaborated with the management team to develop strategic plans for business growth and improvement.

Loves Travel Stop

01.2018 - 01.2024

Met customer needs through polite, friendly and attentive service.
Maintained a clean and safe workspace, ensuring proper sanitation protocols were followed.
Handled cash drawer responsibly, accurately counting change and ensuring daily balances were correct.
Helped customers complete purchases, locate items, and join reward programs.
Cleaned and sanitized cashier workstation and scanning area.
Demonstrated flexibility by working various shifts including weekends, holidays or evenings when required.
Counted cash drawers before and after shifts to verify accuracy and report discrepancies.
Reduced wait times for customers by quickly processing transactions and maintaining an organized work area.
Removed trash, swept, and mopped floors for professional appearance.
Assisted with restocking shelves and inventory management to keep the store well-stocked and appealing to customers.
Addressed and resolved complaints quickly to maintain customer satisfaction.
Answered questions about store policies and addressed customer concerns.