Bee Keeping
Gardening
Lorene Rice
Homer,NE
Summary
Dynamic and results-driven nurse leader with over 25 years of progressive experience in critical care, emergency medicine, and risk management. Proven expertise in regulatory compliance, staff development, and patient safety. Adept at leading multidisciplinary teams, implementing evidence-based practices, and driving quality improvement initiatives. Recognized for strong leadership, strategic planning, and a commitment to excellence in patient care and patient satisfaction.
Overview
25
25
years of professional experience
1
1
Certification
Work History
Director of Critical Services
MercyOne Siouxland Medical Center
01.2023 - Current
- Company Overview: Level II Trauma Center
- Directed operations across multiple critical care departments.
- Implemented department policies, budget planning, and compliance initiatives.
- Led risk management strategies and improved patient satisfaction.
- Developed clinical standards and strategic plans.
- Introduced an Emergency Department fast-track process supporting 30% of ER volume.
- Level II Trauma Center
Clinical Risk Manager
BayCare Health Systems
01.2021 - 01.2023
- Managed risk events and conducted assessments for two hospitals.
- Delivered risk education and ensured regulatory readiness.
- Reduced incident reporting time by 30% and improved assessment accuracy by 25%.
- Led a team that achieved a 25% reduction in patient safety incidents.
Clinical Nurse Manager
Winter Haven Emergency Department
03.2017 - 01.2021
- Led a team of 175, developed education programs, and implemented evidence-based practices.
- Opened a new 51-bed emergency department and fast track.
- Acted as Incident Commander during a Category 5 hurricane.
- Increased patient satisfaction by 20% and reduced wait times by 25%.
Clinical Nurse Manager Adult ER
St. Joseph’s Hospital – Main (Adult)
01.2015 - 01.2017
- 100 bed Adult Emergency Department
- 180.000 ER Visits annually
- Implemented a nurse internship program, improving retention by 30%.
- Achieved a 20% improvement in patient outcomes.
- Coordinated a remodel of 100 bed emergency department while continuing care for patients in the Tampa Bay Area.
- Oversaw admissions and discharges and scheduling of nursing staff.
- Responded to behavioral and medical crises codes.
- Supervised team of 250 nurses and 85 clinical nursing assistants.
- Implemented a new scheduling system
- Completed Payroll and all human resource processes
- Integrated three sets of team for effective patient care
- Community outreach for grant writing and fund raising.
- Worked with EMS partners including flight team, and ambulance transport to support the community.
- Supervised professional and paraprofessional nursing staff and delegated tasks to maintain continuum of care.
- Administered performance evaluations and probationary reviews to assess nursing personnel.
- Interacted effectively with department managers to promptly correct problems and improve services.
- Evaluated nursing staff's performance and developed education programs and professional development opportunities to improve individual and team competencies, clinical knowledge and delivery of care.
Clinical Nurse Manager, Pediatric ER
Steinbrenner Emergency/Trauma Center for Children
12.2013 - 01.2017
- Managed 270 team members and launched a new nurse internship program.
- Opened a 20-unit pediatric emergency/trauma center.
- Achieved Level II Pediatric Trauma Certification.
- Improved triage efficiency and compliance with quality measures.
Clinical Assistant Nurse Manager, Pediatric ER
St. Joseph's Hospital
03.2013 - 12.2013
- Transitioned into leadership, led JCAHO readiness, and improved patient satisfaction by 25%.
- Utilized effective communication and active listening skills when interacting with physicians, nursing staff, and patients.
- Followed comprehensive clinical protocols to safeguard patient safety.
- Helped improve patient outcomes by educating and advising on relevant treatments and care.
- Implemented care and efficiency improvements to support and enhance office operations.
- Collaborated with medical and administrative personnel to maintain patient-focused, engaging, and compassionate environment.
- Investigated and independently resolved complaints from staff, physicians, and patients by leveraging clinical judgment and unit management expertise.
- Promoted professional development opportunities to encourage nurses to pursue continuous training.
- Fostered improvement in staff development, personnel training, and standards of patient care.
- Supervised, directed, and motivated high-quality performance from nursing staff.
- Managed [Number] nurses and nursing activities in [Number]-bed hospital by providing comprehensive nursing guidance and maintaining outstanding patient satisfaction and care standards.
- Developed and implemented quality improvement initiatives to provide best possible patient care and identify and address areas of concern.
- Collaborated with leadership to devise initiatives for improving nursing satisfaction, retention and morale.
- Sustained quality standards by performing routine medication audits and upholding internal and industry best practices.
Clinical Nurse III, Charge Nurse
Saint Joseph's Hospital Pediatric ER
02.2008 - 03.2013
- Led care teams in a 17-bed pediatric emergency department.
- Construction and design team to open a 25 bed pediatric emergency department.
- Monitored patients, evaluated results, and recommended further courses of treatment to quickly improve patient outcomes.
- Administered medications and treatments to manage patient's condition.
- Identified clinical risks and took appropriate preventative actions.
- Served as a clinical resource to staff, patients and families.
- Developed, implemented and monitored clinical protocols and standards of care.
- Performed triage on incoming patients and determined severity of injuries and illnesses.
- Provided skilled, timely and level-headed emergency response to critically-ill patients.
- Opened a 10 bed fast track department and decreased patient length of stay by 25%
- Leader of disaster team and planning
- Leveraged feedback and process improvement opportunities to create safer and healthier environment and increase patient satisfaction.
- Evaluated patient histories, complaints, and current symptoms.
- Utilized evidence-based practice to assess and provide care for patients.
- Educated patients and families to increase understanding of condition and best ways to manage.
- Assisted in development and implementation of new clinical programs.
Clinical Nurse III, Charge Nurse
St. Joseph’s Children’s Hospital – PICU
04.2000 - 02.2008
- Managed a 16-bed pediatric critical care unit.
- Demonstrated knowledge of technical procedures and proper equipment use.
- Stayed current with health system initiatives and incorporated evidence-based practice and research into care routine.
- Utilized evidence-based practice to assess and provide care for patients.
- Handled patient transfers, following safety protocols to prevent injuries.
- Responded to patient emergencies to provide prompt and correct intervention .
- Educated patients and families to increase understanding of condition and best ways to manage.
- Participated in quality improvement initiatives to improve patient care outcomes.
- Monitored clinical staff performance and provided feedback.
- Provided clinical oversight and support to health care teams.
- Assisted in development and implementation of new clinical programs.
- Developed and maintained collaborative relationships with healthcare providers.
- Remained calm during high-stress, critical situations, demonstrating sustained focus and problem-solving in real-time.
- Evaluated patient histories, complaints, and current symptoms.
- Participated in evidence-based practice project implementation, nursing competency development and nursing simulation activities.
- Quickly responded to situations impacting safety and security to unit, actualizing crisis prevention interventions to control and de-escalate situations.
- Led teams in driving successful patient outcomes by prioritizing standard of care and best practices.
- Collaborated with leadership to devise initiatives for improving nursing satisfaction, retention and morale.
Education
Chamberlain University
06.2025
Bachelor of Science - Nursing Leadership
Saint Petersburg College
St. Petersburg, FL05.2015
Associate of Arts - Liberal Arts
Saint Petersburg College
St. Petersburg, FL01.2015
Associate of Science - Nursing
Genesee Community College
Batavia, NY05.1998
Skills
- Critical Care & Emergency Services Leadership
- Risk Management & Regulatory Compliance
- Strategic Planning & Policy Development
- Staff Engagement & Education Programs
- Budgeting & Financial Oversight
- Quality Assurance & Process Improvement
- Patient Satisfaction & Experience Enhancement
- Crisis Management & Incident Command
- Employee development
- Crisis management
- Emergency preparedness
- Interagency coordination
- Disaster recovery
- Emergency planning
- Interagency collaboration
- Disaster response
- Policy development
- Project management
- Budget management
- Community outreach
- Conflict resolution
- Continuous improvement
- Multitasking Abilities
- Risk assessment
Accomplishments
- Collaborated with team of 250 in the development of a new scheduling system.
- Achieved fast track success in four emergency rooms by completing process improvement initiatives with accuracy and efficiency.
- Daisy leader nomination
Certification
- Registered Nurse – Florida Board of Nursing, RN9165946
- Registered Nurse – Nebraska Board of Nursing, 99989
- Leadership Profile & Certification, Completed
Interests
Timeline
Director of Critical Services
MercyOne Siouxland Medical Center
01.2023 - Current
Clinical Risk Manager
BayCare Health Systems
01.2021 - 01.2023
Clinical Nurse Manager
Winter Haven Emergency Department
03.2017 - 01.2021
Clinical Nurse Manager Adult ER
St. Joseph’s Hospital – Main (Adult)
01.2015 - 01.2017
Clinical Nurse Manager, Pediatric ER
Steinbrenner Emergency/Trauma Center for Children
12.2013 - 01.2017
Clinical Assistant Nurse Manager, Pediatric ER
St. Joseph's Hospital
03.2013 - 12.2013
Clinical Nurse III, Charge Nurse
Saint Joseph's Hospital Pediatric ER
02.2008 - 03.2013
Clinical Nurse III, Charge Nurse
St. Joseph’s Children’s Hospital – PICU
04.2000 - 02.2008
Bachelor of Science - Nursing Leadership
Saint Petersburg College
Associate of Arts - Liberal Arts
Saint Petersburg College
Associate of Science - Nursing
Genesee Community College
Chamberlain University
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