Lorenza Luna
Fort Worth,TX
Summary
Dynamic and detail-oriented professional with extensive receiving experience at Burlington Coat Factory. Proven track record in enhancing warehouse efficiency through effective inventory management and strong teamwork. Skilled in loading and unloading, with a commitment to safety and customer satisfaction. Recognized for problem-solving abilities and maintaining organized stockroom arrangements.
Overview
2022
2022
years of professional experience
Work History
Backroom Associate
Home Goods
2023 - 2024
- Organized merchandise in backroom to optimize space and accessibility.
- Assisted in inventory management by accurately tagging and sorting products.
- Collaborated with team to maintain cleanliness and safety standards in storage areas.
- Participated in unloading shipments, ensuring timely processing of incoming stock.
- Supported sales floor by replenishing items efficiently from backroom inventory.
- Received incoming merchandise and stored in correct stock locations.
- Assisted customers with transporting large merchandise to waiting vehicles.
- Improved customer satisfaction rates by promptly responding to inquiries regarding product availability or location within the store.
- Developed and maintained successful working relationships with colleagues.
- Maintained a clean and safe work environment, complying with all company policies, procedures, and safety regulations.
- Kept work areas neat, clean and free from debris.
- Moved cardboard, plastic ties, and other debris from unboxing to trash.
- Interacted with guests in friendly and knowledgeable way.
- Transported merchandise to sales floor and replenished out-of-stock and low-stock items.
- Greeted customers and directed to requested products.
Recieving Supervisor
Burlington Coat Factory Department Store
09.2009 - 01.2022
- Supervised receiving operations, ensuring timely and accurate processing of incoming merchandise.
- Trained staff on efficient inventory management practices and safety protocols.
- Coordinated with vendors to resolve discrepancies and streamline delivery schedules.
- Implemented process improvements to enhance workflow efficiency within the receiving department.
- Monitored compliance with company policies during product inspections and handling procedures.
- Developed training materials for new employees, fostering a culture of continuous improvement.
- Ensured safe working environment by enforcing safety protocols, leading toolbox talks, and providing necessary personal protective equipment.
- Directed and coordinated roles and responsibilities of receiving floor staff with efficiency and intelligence.
- Facilitated seamless communication between management and team members by conducting regular meetings, addressing concerns and providing updates on department initiatives.
- Improved warehouse efficiency by streamlining receiving processes and implementing best practices.
- Provided training to new team members, ensuring quick integration into daily operations and adherence to company policies.
- Prepared incident reports and gathered data when accidents occurred on receiving floor.
- Maintained organization of the receiving area, creating clear pathways for efficient material handling and storage.
- Developed strong relationships with carriers, resulting in improved communication and timely deliveries of inbound shipments.
- Streamlined documentation procedures for inbound shipments, reducing errors in record-keeping while maintaining compliance with regulatory requirements.
- Managed scheduling of staff shifts to ensure adequate coverage during peak hours without compromising employee work-life balance.
- Enhanced team productivity with effective delegation of tasks and consistent follow-up on progress.
- Established cross-functional collaboration with other departments, improving overall warehouse workflow efficiencies.
- Troubleshot issues related to receiving hardware/software systems, liaising with IT personnel to resolve problems in a timely manner.
- Assisted in budget planning for the receiving department, helping management make informed decisions on resource allocation.
- Conducted periodic performance reviews for team members, offering constructive feedback and identifying opportunities for professional development.
- Conducted counts and audits of inventories to identify and resolve discrepancies in records.
- Used pallet jacks and dollies to load and unloaded goods from trucks and containers.
- Received incoming shipments, compared contents against associated records and transmitted to proper department.
- Processed invoices and order forms for goods received and shipped for proof of transactions.
- Inspected merchandise and sent damaged pieces for repair before shipment.
- Trained new staff on job duties, company policies, and safety procedures for rapid onboarding.
- Inspected work areas to keep free of hazards and maintain proper function of safety equipment.
- Assigned tasks to team members to complete within designated time frames.
- Developed and implemented strategies to improve team productivity and efficiency.
- Enforced team adherence to safety regulations and protocols.
- Trained new team members on proper and safe use of tools and equipment.
Education
High School Diploma - N/A
Hobbs High School
Hobbs, NM05.1983
Skills
- Customer service
- Receiving experience
- Loading and unloading
- Order picking
- Stock organization
- Product sorting
- Pallet jack handling
- Heavy lifting
- Product labeling
- Stock replenishment
- Merchandise pick-up procedures
- Product merchandising
- Shipment processing
- Sales floor replenishment
- Return processing
- Barcode scanning
- Stockroom arrangements
- Pallet staging
- Storeroom organization
- Merchandising assistance
- Teamwork
- Teamwork and collaboration
- Quick learner
- Problem-solving
- Time management
- Attention to detail
- Problem-solving abilities
- Cleaning and sanitizing
- Warehouse safety
- Multitasking
- Motivated team player
- Reliability
- Excellent communication
- Organizational skills
- Customer relationships
- Adaptability and flexibility
- Verbal and written communication
- Decision-making
- Stocking
- Cleaning procedures
- Recordkeeping and documentation
- Safety procedures
Accomplishments
Daily delivery processed all In coming merchandise in a timely manner as directed by company. I
Languages
Spanish
Professional Working
Timeline
Recieving Supervisor
Burlington Coat Factory Department Store
09.2009 - 01.2022
Backroom Associate
Home Goods
2023 - 2024
High School Diploma - N/A
Hobbs High School
Similar Profiles
W. Zoe RustickW. Zoe Rustick
Seasonal Associate at Home GoodsSeasonal Associate at Home Goods
Alberto HernandezAlberto Hernandez
Merchandiser at Home GoodsMerchandiser at Home Goods
Rebekah WatkinsRebekah Watkins
Associate at Home GoodsAssociate at Home Goods
Lacy Huckaby-HolmesLacy Huckaby-Holmes
Porter at BGFSPorter at BGFS
Daniel BarnesDaniel Barnes
Lead Engineering Specialist at Roche Diagnostics CorporationLead Engineering Specialist at Roche Diagnostics Corporation