Lorenza Mora
Phoenix,AZ
Summary
Dynamic Environmental Services Coordinator with a proven track record at St Joseph's Hospital, enhancing compliance and safety through effective training and policy development. Recognized for strong attention to detail and teamwork, successfully improved sanitation practices, contributing to a healthier environment and increased staff awareness of best practices.
Overview
25
25
years of professional experience
Work History
Environmental Services Coordinator
St Joseph's Hospital
08.2021 - Current
- Coordinated environmental compliance initiatives, ensuring adherence to regulatory standards and best practices.
- Led training in sanitation and cleaning practices.
- Answer to calls, emails to assist staff around the hospital.
- Collaborates with daily schedule and inspection on areas.
- Helps Supervisor with planning on schedules and daily assignments.
Environmental Services Lead
Banner University Medical Center
02.2014 - 08.2021
- Developed training materials to improve employee performance and adherence to standards.
- Led environmental training sessions for employees, increasing awareness of best practices.
- Enhanced workplace safety by developing and enforcing environmental policies and procedures.
- Delegated assignments and verified work quality and completion according to facility and regulatory standards.
- Coordinated schedules and workflows, optimizing resource allocation for maximum productivity.
Environmental Service Technician
Banner Thunderbird Medical Center
01.2009 - 09.2013
- Reduced cross-contamination risks by thoroughly sanitizing high-touch surfaces in patient rooms and common areas.
- Maintained spotless restrooms and break rooms with detail-oriented approach and consistent attention.
- Emptied waste paper and other trash from premises and moved to appropriate receptacles.
- Responded immediately to calls from personnel to clean up spills and wet floors.
- Cleaning discharges and helping in other areas in accordance with attendance.
Enviromental Service Associate
Maricopa Medical Center
06.2010 - 12.2011
- Cleaned and disinfected patient exam rooms, surgery suites, and common areas to promote sanitary treatment and services environment.
- Cleaned elevators, glass, and planters in public areas.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Emptied trash cans and recycling bins to promote clean, sanitary environment, and reduce odors and debris.
Environmental Services Lead
John C. Lincoln Hospital
06.2007 - 07.2009
- Trained and mentored staff on best practices for cleaning and maintenance procedures.
- Coordinated schedules and workflows, optimizing resource allocation for maximum productivity.
- Conducted regular inspections to assess facility cleanliness and identify areas for improvement.
- Assigned work and ensured coverage for the different areas.
- Led daily operations of environmental services team, ensuring compliance with safety and health regulations.
Environmental Services Associate
Mayo Clinic Hospital
02.2001 - 10.2007
- Ensured cleanliness and sanitation of patient rooms, common areas, and facilities.
- Collaborated with healthcare staff to adhere to infection control protocols.
- Trained new associates on cleaning procedures and safety regulations.
- Conducted routine inspections to identify maintenance needs and report issues promptly.
- Increased patient satisfaction by providing prompt and courteous service while addressing their environmental needs.
- Reported to Supervisor daily activities, concerns, updates and any other information Supervisors Managers required on a timely manner.
- Upheld high standards of cleanliness in patient rooms after discharges, preparing spaces for incoming patients promptly and efficiently.
- Knowledgeable in surgical sites, Cath lab rooms, Emergency department.
- Meet with all departments deadlines and projects timely.
Education
High School Diploma -
Independence School
Cd Juarez ChihuahuaSkills
- Hazardous materials handling
- Waste management
- Environmental policy
- Environmental monitoring
- Strong work ethic
- Teamwork and collaboration
- Problem-solving
- Attention to detail
- Problem-solving abilities
- Multitasking Abilities
- Adaptable and flexible
- Reliability
- Excellent communication
- Critical thinking
- Effective communication
- Productivity and time management
- Self motivation
- Professionalism
- Conscientious and Detail-oriented
Languages
English
Full Professional
Spanish
Native or Bilingual
Interests
- Volunteering
Timeline
Environmental Services Coordinator
St Joseph's Hospital
08.2021 - Current
Environmental Services Lead
Banner University Medical Center
02.2014 - 08.2021
Enviromental Service Associate
Maricopa Medical Center
06.2010 - 12.2011
Environmental Service Technician
Banner Thunderbird Medical Center
01.2009 - 09.2013
Environmental Services Lead
John C. Lincoln Hospital
06.2007 - 07.2009
Environmental Services Associate
Mayo Clinic Hospital
02.2001 - 10.2007
High School Diploma -
Independence School