Jazmyn Lorenz
Licensed Pharmacy Technician
Mount Clemens,MI
Summary
Capable pharmacy team member proficient in assisting pharmacists with preparing prescriptions and meeting customer needs. Safety-oriented and well-organized with solid experience coordinating with insurance providers, prescribers and individuals to address issues. Good relationship-building and multitasking skills.
Overview
3
3
years of professional experience
2
2
years of post-secondary education
1
1
Certification
Work History
Inpatient Pharmacy Technician
Henry Ford Health
Clinton Township, MI
01.2023 - Current
- Performed various pharmacy operational activities with strong commitment to accuracy, efficiency, and service quality
- Ordered medicines daily to replenish stock and increase inventory in anticipation of need
- Precisely measured and combined ingredients to deliver scrupulous formulation on customer compound prescription orders
- Located and measured medications according to prescription information, making modifications as instructed by pharmacists and providers
- Helped pharmacist clear problematic prescriptions and address customer questions to keep pharmacy efficient
- Stayed up-to-date on pharmacy regulations, treatments and developments in industry research
- Used EPIC system to review records and laboratory results for patients
- Verified safe and secure storage of medicines and hospital supplies to minimize loss and accidents
Level 3 Pharmacy Technician
Meijer
Clinton Township, MI
01.2022 - 12.2022
- Assisted with day-to-day operations, working efficiently and productively with all team members
- Passionate about learning and committed to continual improvement
- Applied effective time management techniques to meet tight deadlines
- Demonstrated respect, friendliness and willingness to help wherever needed
- Stocked, labeled, and inventoried medication to keep accurate records
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items
- Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists
- Ordered medicines daily to replenish stock and increase inventory in anticipation of need
- Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments
- Coordinated verification and filling of more than 500 daily prescriptions in high-volume retail pharmacy environment
Customer Service Representative
Kroger
Shelby Township, MI
05.2020 - 11.2021
- Answered constant flow of customer calls with minimal wait times
- Monitored cash drawers in multiple checkout stations and maintained adequate cash supply
- Investigated and resolved accounting, service and delivery concerns
- Responded proactively and positively to rapid change
- Maintained up-to-date knowledge of product and service changes
- Trained new personnel regarding company operations, policies and services
- Delivered prompt service to prioritize customer needs
Education
Associate of Social Work - Mental Health
Oakland Community College
Oakland County 03.2023 - Current
Associate of Arts - Psychology
Macomb Community College
Warren, MI 08.2021 - 12.2022
High School Diploma -
Chippewa Valley High School
Clinton Township, MI 09.2017 - 06.2021
Skills
Assisting pharmacists
Pharmacy and customer records management
Drug storage procedures
Dispensing medications
Quality review processes
Certification
Licensed Pharmacy Technician - Since 03/01/2022
Quote
You only have to do a few things right in your life so long as you don’t do too many things wrong.
Warren Buffett
Timeline
Associate of Social Work - Mental Health
Oakland Community College
03.2023 - Current
Inpatient Pharmacy Technician
Henry Ford Health
01.2023 - Current
Level 3 Pharmacy Technician
Meijer
01.2022 - 12.2022
Associate of Arts - Psychology
Macomb Community College
08.2021 - 12.2022
Customer Service Representative
Kroger
05.2020 - 11.2021
High School Diploma -
Chippewa Valley High School
09.2017 - 06.2021