Lorenzo Arriola Jr
Vallejo,CA
Summary
I am looking for a challenging position that will utilize my abilities developed through my experience. An opportunity for professional growth based on performance. I would like to obtain a position with a company which allows me to develop new skills and strive to reach a new goal while utilizing my professional background.
Overview
28
28
years of professional experience
Work History
Sales Account Manager
Reyes Holdings
Richmond, CA
05.2023 - 07.2025
- Managed a diverse portfolio of accounts, ensuring each client received personalized attention and support.
- Built client relationships by acting as liaison between customer service and sales teams.
- Maintained high standards of customer service by answering pricing, availability, use and credit questions accurately.
- Consulted with clients after sales and contract signings to resolve problems and provide ongoing support.
- Anticipated clients' needs by staying in touch on regular basis.
- Met with average of [Number] clients per week consistently, resulting in [Number]% client retention rate.
- Attended industry events and conventions to expain sales opportunities.
Builder
Reyes Coca Cola Bottling
Benicia, CA
10.2022 - 01.2023
- Operated walkie pallet jacks and pallet jack to transport loads
- Fulfilled orders quickly to accomplish challenging daily objectives
- Selected products and items from shelves and pallets for customer orders
- Picked products from designated locations using various tools and transferred to appropriate areas for further processing
- Picked up heavy objects using proper lifting techniques to avoid personal injuries
- Operated warehouse equipment with caution and according to manufacturer instructions to reduce risk of accidents and malfunctions
- Achieved productivity and accuracy standards to meet company guidelines
- Confirmed items picked for orders by voice command headset into system
- Recommended disposal of obsolete stocks to write off unsellable.
Delivery Driver/Merchandiser Wholesale
Mare Island Brewing
Vallejo, CA
09.2021 - 10.2022
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
Delivery Driver
Nor Cal Lastmile
Richmond, CA
10.2020 - 01.2021
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Loaded truck and properly secured items to prevent damage for deliveries.
- Worked scheduled hours as required and took on available shifts during holidays and busy periods.
- Enhanced delivery efficiency by optimizing routes using GPS navigation and mapping tools.
- Verified accuracy of all deliveries against order forms.
- Expedited deliveries to meet customer deadlines and requirements.
Forklift Operator
UPS Freight
San Leandro, CA
10.2003 - 05.2018
- Safely loaded and unloaded trucks using appropriate forklift attachments, reducing the risk of accidents or injuries.
- Kept warehouse clean and organized by removing debris and returning unused pallets to designated areas.
- Improved warehouse efficiency by skillfully operating forklifts to move, locate, and stack materials.
- Wrapped pallets in plastic wrap and attached merchandise tags to prepare for shipping.
- Transported goods between warehouse locations according to shipment and storage needs.
- Operated forklift in compliance with OSHA guidelines and organizational policies.
- Operated equipment safely and efficiently to prevent damage to items and avoid injuries.
- Unloaded and stacked materials by raising and lowering lifting devices.
- Maneuvered forklift safely using appropriate load rates and maintaining clear visibility of work areas.
- Minimized product damage through careful maneuvering and transporting of fragile items.
- Communicated with floor managers to determine merchandise placement.
Stock Manager
Ross Dress for Less
Vallejo, CA
01.2000 - 12.2004
- Maintained neat and organized backroom to easily access merchandise and drive sales.
- Labeled, organized and located inventory items in staging areas or on shelves according to quantity, size, or type of material.
- Streamlined the stock ordering process with accurate forecasting and timely communication with suppliers.
- Set up displays of merchandise to market new products to customers.
- Enhanced overall efficiency by training employees in proper handling techniques and warehouse best practices.
- Managed a team of warehouse staff, ensuring productivity goals were consistently met while maintaining a safe work environment.
- Increased operational efficiency by identifying areas for improvement within warehouse layout and storage solutions.
Retail Worker
Ross Dress for Less
Napa, CA
03.1997 - 01.2000
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Demonstrated strong communication skills when collaborating with fellow employees or assisting customers with inquiries or concerns.
- Maintained a clean and organized sales floor, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Resolved customer issues promptly and professionally, ensuring their continued loyalty to the brand.
Education
High School Diploma -
Vallejo High School
Vallejo, CA06.1999
Skills
- Dock/warehouse experience in the transportation industry
- Forklift experience in a freight less than truckload environment
- Loading and unloading trailers
- Hazardous materials experience
- Properly load and unload freight using a forklift, pallet jack, hand truck or by hand
- Strap, brace, shrink wrap and pad freight to prevent damages or shifting
- Responsible for accurately recording the condition of freight as it arrives at the terminal
- Preform pre-shift and post-shift inspections of dock equipment
Timeline
Sales Account Manager
Reyes Holdings
05.2023 - 07.2025
Builder
Reyes Coca Cola Bottling
10.2022 - 01.2023
Delivery Driver/Merchandiser Wholesale
Mare Island Brewing
09.2021 - 10.2022
Delivery Driver
Nor Cal Lastmile
10.2020 - 01.2021
Forklift Operator
UPS Freight
10.2003 - 05.2018
Stock Manager
Ross Dress for Less
01.2000 - 12.2004
Retail Worker
Ross Dress for Less
03.1997 - 01.2000
High School Diploma -
Vallejo High School