Lorenzo Aziz
Sherman Oaks,CA
Summary
Highly dedicated and customer-focused Server with a proven track record of delivering exceptional fine dining experiences. Seeking a position at an upscale restaurant where I can utilize my skills and passion for providing outstanding service to create memorable dining experiences for guests.
Overview
5
5
years of professional experience
Work History
Server
Hank's
11.2023 - 03.2024
- Served food and beverages promptly with focused attention to customer needs.
- Cultivated warm relationships with regular customers.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Server
Baily's
06.2019 - 06.2023
- Assisted guests in selecting from an extensive menu and provided recommendations based on their preferences
- Ensured prompt delivery of food and beverages, paying attention to details and presentation
- Responded to customer inquiries and resolved any concerns or issues to ensure complete satisfaction
- Collaborated with a diverse team to ensure a smooth and efficient service flow
- Handled payment transactions accurately, including processing credit card payments.
Server
Adeliade Lounge
09.2021 - 06.2022
- I had the privilege of contributing to the successful launch of Adelaide, a new restaurant. Through collaborative efforts and dedicated involvement in the opening process, I demonstrated my commitment and aptitude.
- Through my knowledge and expertise I was delighted to have been entrusted with a promotion to the role of bartender.
Education
Paloma Valley High School
Diploma - Politcal Science
Mt. San Jacinto Community College
05.2021
Skills
- Excellent knowledge of fine dining etiquette, menu items, and wine pairings
- Strong customer service and interpersonal skills, ensuring positive guest experiences
- Ability to multitask and prioritize effectively in a fast-paced environment
- Outstanding communication skills to interact with guests, colleagues, and management
- Attention to detail and commitment to maintaining high standards of cleanliness and presentation
- Cash handling and point-of-sale system proficiency
References
- Alex Baily, General Manager At Baily's, (951)-956-6950
- Makenna Sallender, General Manager At Adelaide's, (951)-225-5103
- Reagan Moore, General Manager At Hank's, (805)-421-3671
Timeline
Server
Hank's
11.2023 - 03.2024
Server
Adeliade Lounge
09.2021 - 06.2022
Server
Baily's
06.2019 - 06.2023
Paloma Valley High School
Diploma - Politcal Science
Mt. San Jacinto Community College