Lorenzo Bello
Frisco,TX
Summary
Motivated Server with engaging personality and flexible approach. Upbeat, friendly, and anticipating customer needs to facilitate enjoyable dining experiences.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Electrical Technician
Igthy Support
05.2024 - 08.2024
- Installed electrical conduit and wiring for power, controls, and lighting.
- Replaced faulty wiring, switches and circuit breakers to reduce fire risks, boost service capacity and increase versatility.
- Tested wiring and other system parts for electrical flow and function.
- Disconnected and removed motors and pumps.
- Installed data and telephone cable lines between outside underground or pole lines and residential and commercial buildings.
- Repaired and updated equipment to conform to company-wide standards.
- Connected components to exterior cable systems and tested connections for adequate power and functional links.
- Conducted site surveys to assess clients'' needs, helping to customize security solutions for each location.
- Reduced customer complaints by providing timely and efficient installations of security systems.
Server
Honey Berry Pancakes and Cafe
05.2023 - 05.2024
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Bussed and reset tables to keep dining room and work areas clean.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
SERVER
GLORIA´S
09.2022 - 05.2023
KITCHEN - BUSSER - SERVER
TEXAS ROAD HOUSE
05.2022 - 08.2022
KITCHEN - BUSSER - SERVER
FIRST WATCH
05.2022 - 08.2022
Team Member
BRAUM´S
01.2022 - 05.2022
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Contributed to team success by completing jobs quickly and accurately.
- Developed strong cooperative relationships with coworkers and managers.
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
- Operated register to process payments and collect cash payment for order totals.
- Maintained productive, efficient approach to all tasks.
Housekeeper
Comfort Suites Hotel
01.2022 - 05.2022
Kitchen Staff Member
CHICK -FIL -A
10.2021 - 01.2022
Quality Control Inspector
LOLOI´S RUGS
10.2021 - 01.2022
Education
Bachelor of Science -
Student of Audiovisual Direction
Bachelor of Science -
San Agustin El Marques School
Intensive English Course -
Stafford House International
01.2019
Skills
- Teamwork
- Customer service
- Problem-Solving
- Leadership
- Social media
- Creativity for audiovisual content
- Filming Planning and Logistic
- Audiovisual Requirements Analysis
- Social Responsability
- Musical Compositions
- Benchmarking
- Negotiation
- Strong Work Ethic
- Memory retention
- Service prioritization
Personal Information
- SS: - - - 5488
- DL : 50696721
- EA : - - - - 937
References
- Sebastian Lopez, Manager's of Chick-Fil-A and Loloi´s Rugs, 469823-552
- Luis Alfonso, Manager of Gloria´s Frisco and Prosper, 214-9917967
- Christian Chavarria, Record Label Service, Music Producer and CEO of Creatives Factory, 214-868-2181
Certification
TABC and Food Handler
Languages
English
Professional Working
Spanish
Full Professional
Italian
Limited Working
Timeline
Electrical Technician
Igthy Support
05.2024 - 08.2024
Server
Honey Berry Pancakes and Cafe
05.2023 - 05.2024
SERVER
GLORIA´S
09.2022 - 05.2023
KITCHEN - BUSSER - SERVER
TEXAS ROAD HOUSE
05.2022 - 08.2022
KITCHEN - BUSSER - SERVER
FIRST WATCH
05.2022 - 08.2022
Team Member
BRAUM´S
01.2022 - 05.2022
Housekeeper
Comfort Suites Hotel
01.2022 - 05.2022
Kitchen Staff Member
CHICK -FIL -A
10.2021 - 01.2022
Quality Control Inspector
LOLOI´S RUGS
10.2021 - 01.2022
Bachelor of Science -
Student of Audiovisual Direction
Bachelor of Science -
San Agustin El Marques School
Intensive English Course -
Stafford House International
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