Lorenzo Castillo Jr
Albuquerque
Summary
Professional individual with a strong background in technical troubleshooting, customer support, and equipment maintenance. Known for effective team collaboration and consistently achieving results. Adaptable to changing demands and reliable in fast-paced environments. Skilled in diagnostics, repair, and client relations, with a focus on delivering high-quality service. Eager to contribute to a dynamic team and support organizational goals.
Overview
7
7
years of professional experience
Work History
Field Servicer Representative
Saic - Science Applications International
Albuquerque, NM
11.2024 - Current
- Diagnosed and resolved technical issues for systems in field environments.
- Executed preventive maintenance schedules to enhance equipment reliability.
- Collaborated with engineering teams to implement system upgrades effectively.
- Trained new team members on equipment operation and troubleshooting procedures.
- Ensured safety compliance in all field activities, adhering to company guidelines and industry regulations.
- Increased overall productivity, implementing comprehensive training programs for new hires.
Machinist Mate Second Class
United States Navy, USN
Santa Rita, Guam
07.2019 - 07.2024
- Repaired broken or worn components using hand tools, power tools and precision measuring instruments.
- Replaced defective parts or assemblies using appropriate tools and techniques.
- Provided technical guidance to junior staff members regarding machine operation procedures.
- Assisted with the installation of new machines and equipment.
- Conducted preventive maintenance operations on a regular basis to keep machinery running smoothly.
- Ensured that all work was completed in accordance with established quality standards.
- Performed maintenance on pumps, valves, air compressors and other mechanical equipment.
- Performed emergency repairs to restore essential machinery functions during operations.
- Performed routine maintenance on ship's auxiliary machinery.
- Managed inventory of spare parts and tools, ensuring availability for repairs.
- Assisted in the operation and maintenance of ship's fresh water and seawater systems.
- Utilized precision tools to measure parts for wear and adherence to specifications.
- Collaborated with other departments to coordinate machinery testing and operations..
- Interpreted technical manuals and schematics to guide repair and maintenance activities.
- Implemented preventive maintenance schedules to minimize equipment downtime.
- Held regular meetings with staff to discuss goals, objectives, changes in policy, procedure.
- Conducted performance reviews and provided feedback to ensure maximum productivity.
- Managed inventory levels by ordering supplies when needed or disposing of excess materials.
- Assigned tasks to employees based on their skillsets while ensuring equitable distribution of workloads.
- Supervised and coordinated the daily activities of a work center consisting of 8 employees.
- Collaborated with upper management on strategies for improving overall productivity levels.
- Directly supervised and performed inspections on many maintenance hours.
- Provided training to ensure each personnel member was up to date on safety requirements and proper use of equipment.
- Trained new employees on company policies, job duties, and performance expectations.
- Acted as a liaison between upper management and staff, facilitating open communication.
Diversity Committee President
United States Navy, USN
Santa Rita , Guam
01.2022 - 01.2023
- Advised senior leadership on ways to improve organizational policies relating to workplace equity.
- Developed and managed a comprehensive diversity and inclusion training curriculum for all staff members.
- Collaborated with other departments on initiatives related to diversity and inclusion.
- Coordinated efforts between team members to ensure successful completion of projects in a timely manner.
- Collaborated with other committees members to coordinate events and activities.
- Established fundraising strategies to increase financial support for diversity events.
Education
Machinist Mate Cert. -
Machinist Mate " A " School
Great Lakes, IL11-2019
Albuquerque High School
Albuquerque, NM05-2019
Bachelor of Science - Psychology
University of Maryland Global Campus
Hyattsville, MD05-2028
Skills
- Maintaining equipment
- Lubricating components
- Mechanical Aptitude
- Pneumatic Systems
- Measurement tools
- Emergency Response Procedures
- Replacing parts
- Flexible and Adaptable
- Blueprint Reading
- Team Collaboration
- Detail Oriented
- Self Motivation
- Problem-Solving
- Professionalism
- Time Management
- Adaptability to change
- Field operations
- Diagnostic skills
- Work order preparation
- Preventive Maintenance
- System installation
- Schematic interpretation
Accomplishments
- Navy And Marine Corps Achievement Medal
- Raised over $2000 for the Navy and Marine Corps Relief Society as part of Diversity Committee
Languages
Spanish
Native/ Bilingual
References
References available upon request.
Timeline
Field Servicer Representative
Saic - Science Applications International
11.2024 - Current
Diversity Committee President
United States Navy, USN
01.2022 - 01.2023
Machinist Mate Second Class
United States Navy, USN
07.2019 - 07.2024
Albuquerque High School
Machinist Mate Cert. -
Machinist Mate " A " School
Bachelor of Science - Psychology
University of Maryland Global Campus