Lorenzo Chavez
Elba,AL
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
10
10
years of professional experience
Work History
Bilingual Spanish CSR Remote
Kelly services
Remote
10.2023 - 02.2024
- Provide customer support, help/Guide customers use our tax software products to help them prepare returns and use our services
- Provide technical assistance
- Help customers understand tax and technical terms Providing administrative assistance, Address questions about tax obligations, refunds, and filing procedures Protecting personal information, Understand taxpayers situations and examine current tax regulations to provide answers Tracking information, Document and retrieve information in databases
Framer/Carpenter
Chavez Construction
El Paso, TX
03.2023 - 09.2023
- My Position is a Carpenter, our duties are to build construction projects around different states
- We built a nursing home for elders citizens named Heven health in Arizona Sierra Vista
- Moved to another project repairing and remodeling elevator lobbies with metal framing in an underground parking lot in Arizona Scottsdale named The Ritz-Carlton.
T1 Mac and IOS
Apple
Enterprise, AL
08.2020 - 05.2023
- My employer is Kelly Connect and we have a contract with Apple
- Investigated customer reported bugs and issues related to application usage and provided solutions accordingly.
- My title is T1 Mac and iOS, what i do is when customers call there device needs repair or something is wrong with i help them troubleshoot and get sorted out and find them the best resolution that best fits them.
Crew Member
Burger King
Elba, AL
01.2019 - 03.2020
- Prepared meals according to recipes and menus, adjusted ingredients and cooking times accordingly.
- Ordered supplies as needed for the kitchen.
- Supervised and trained kitchen staff on proper preparation techniques.
- Performed basic administrative duties such as inventory management, ordering supplies.
- Inspected kitchens for sanitary conditions before the start of each shift.
- Organized storage areas for efficient usage of space.
Construction Worker
Saratoga Homes
El Paso, TX
01.2014 - 12.2017
- Strictly followed blueprints and building plans to meet the needs of clients
- Utilized broad skills in construction to participate in excavation, site-preparation and various other building processes
- Effectively communicated with site manager and team members to successfully complete project objectives on schedule
- Consistently assumed additional responsibilities and worked extended hours to meet project deadlines.
Education
High School Diploma -
Socorro High School
Skills
- Written Communication
- Verbal Communication
- Advanced troubleshooting
- Hardware diagnostics
- Software Installation
- Hardware Repair
- Service desk support
- Heavy Equipment Operation
- Power Tool Operation
- Demolition
- Carpentry
- Worksite safety
Languages
Spanish
Native/ Bilingual
English
Professional
Timeline
Bilingual Spanish CSR Remote
Kelly services
10.2023 - 02.2024
Framer/Carpenter
Chavez Construction
03.2023 - 09.2023
T1 Mac and IOS
Apple
08.2020 - 05.2023
Crew Member
Burger King
01.2019 - 03.2020
Construction Worker
Saratoga Homes
01.2014 - 12.2017
High School Diploma -
Socorro High School