Summary
Overview
Work History
Education
Skills
Personal Information
Languages
Affiliations
Timeline
Generic

Lorenzo Chavez

Nashville,TN

Summary

Detail-oriented and recognized for enhancing productivity and ensuring efficient task management. Proven expertise in time management, data entry, and delivering exceptional customer service. Strong communication and problem-solving abilities foster seamless office operations and positive interactions with stakeholders. Aiming to leverage organizational skills to support dynamic team environments.

Overview

9
9
years of professional experience

Work History

Administrative Assistant

Premier Painting
Nashville, TN
07.2022 - Current
  • Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
  • Processed invoices for payment using accounting software applications.
  • Facilitated communication between different departments within the organization.
  • Provided product shipment logistical support and quality control by coordinating with vendors, resulting in increased revenue.
  • Composed letters, memos, reports, emails, presentations and other written correspondence as required by management staff.

Customer Solutions

Asuiron
Nashville, TN
04.2020 - 06.2022
  • Served as first point of contact for incoming technical service calls and emails.
  • Walked customers through common phone hardware and software configurations to maximize service functionality.
  • Updated customer information and account status in the database following each interaction.
  • Increased customer satisfaction ratings by effectively answering questions, suggesting effective solutions, and resolving issues quickly.

Asset Protection Associate

Walmart
Mount Juliet, TN
08.2016 - 03.2020
  • Maintained safety and security of premises, visitors and employees.
  • Participated in weekly meetings with management teams to discuss loss prevention topics.
  • Provided friendly and professional assistance to employees, visitors and customers.
  • Investigated incidents, collected evidence, wrote detailed reports, and made recommendations for corrective action when necessary.

Education

High school diploma -

Hunters Lane Comprehensive High School
Nashville-Davidson, TN
05.2014

Skills

  • Strong problem solver
  • Computer skills
  • Bilingual
  • Reporting and documentation
  • CCTV tracking
  • Relationship building
  • Verbal and written communication

Personal Information

  • Willing To Relocate: Anywhere
  • Authorized To Work: US for any employer

Languages

Spanish
Professional

Affiliations

  • soccer
  • fashion
  • music

Timeline

Administrative Assistant

Premier Painting
07.2022 - Current

Customer Solutions

Asuiron
04.2020 - 06.2022

Asset Protection Associate

Walmart
08.2016 - 03.2020

High school diploma -

Hunters Lane Comprehensive High School
Lorenzo Chavez