Talented Logistics Specialist with detail-oriented and hardworking approach to keeping goods flowing efficiently. Knowledgeable about coordinating both inbound and outbound schedules. Highly organized and forward-thinking team player.
Overview
11
11
years of professional experience
Work History
Logistic Coordinator
Honeywell Intelligrated
03.2022 - 07.2024
Managed cross-functional teams for efficient project execution and timely completion.
In demand- Logistic Coordinator.
Maintain and submit reports detailing status of on hand inventory and shortages
Compared shipping orders and invoices against contents received to verify accuracy.
Worked effectively with shippers to resolve shipment issues, damaged materials and shortages.
Fostered positive team culture that emphasized collaboration, continuous learning, and dedication to excellence in inventory control operations.
Maintained safe work environment through strict adherence to safety protocols and conducting regular safety audits.
Enhanced team productivity, effectively delegating tasks and providing consistent coaching to staff members.
Implemented forecasting tools to predict demand patterns, enabling proactive adjustments to stocking levels for optimal inventory availability.
Continuously monitored performance metrics, identifying areas for improvement within logistics process.
Established effective communication system between departments involved in logistics coordination ensuring seamless information flow.
Coordinated emergency logistics responses, ensuring rapid delivery of critical supplies during unexpected events.
Customer Service Rep
Alorica
12.2020 - 02.2022
Devised and implemented short-term and long-term plans, optimizing supply chain management.
Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
Participated in cross-functional teams to discuss ways to improve overall customer satisfaction across company.
Maintains financial accounts by processing customer adjustment
Optimized customer support by establishing collaborative service environments through targeted operational initiatives.
Gathered and analyzed supplier, inventory, and distribution data to assess areas of in need of improvement
Prepare product or service reports by collecting and analyzing customer information.
Developed rapport with customers through active listening skills, leading to higher retention rates and positive feedback from clients.
Logistic Coordinator
Royal Purple Synthetic Oil
02.2018 - 11.2020
Established an effective communication system between departments involved in logistics coordination ensuring seamless information flow.
Adapted quickly to unexpected disruptions in the supply chain, developing contingency plans to minimize negative impacts on business operations.
Managed cross-functional teams for efficient project execution and timely completion.
Led sustainability initiatives within logistics department, reducing waste and enhancing environmental responsibility.
Developed training programs for new hires, significantly improving their understanding of logistics operations.
Prepared and presented reports to management on logistics performance.
Managed loading, unloading, movement, and sorting of supplies to keep deliveries on schedule.
Inventory Specialist
The Ground Up
04.2017 - 01.2018
Enhanced inventory accuracy by conducting regular cycle counts and reconciling discrepancies.
Develop and monitor production from productivity logs to compare scheduling progress
Monitored and tracked sales orders, invoices, transfers, statements, reports and inventory for all local sites via database systems
Reconcile and research inventory and billing discrepancies
Examined and provided quality control of purchase orders via email and database systems
Reviewed and reconciled customer accounts processed billing and conducted financial verification
Develop and maintain efficient, cost-effective operations layout
Ensure that inventory accuracy and damages are compliance with financial policies and procedures
Coordinate cycle counts and prepares requisitions for tools and supplies for each site.
Group Coordinator Lead
DHL Supply Chain
02.2013 - 03.2017
Data enter information into ERP system for inventory accuracy and deliveries
Supervised and directed employees to meet performance goals resulting in 10% productivity increase
Allocated outbound LTL and Truckload (TL) orders to dock doors, preparing them for picking and staging
Analyzed and sent forecast for orders each day to kept productivity on track
Organized and coordinated Work Queue to ensure products were being allocated in timely manner
Achieved 95% compliance with all company policies and procedures and ensured they were implemented
Coach & develop associates to adhere to company polices
Controlled wave of singles/multi web orders utilizing Manhattan WMS
Built shipments, set appointment times, and initiated shipments
Produced manifest orders, picked, packed, and printed out collates (delivery receipts) and load orders
Closed and traced orders to ensure on-time delivery
Managed inventory for outbound & inbound
Assist with maintenance of inventory received, damaged, and distributed through warehouse
Utilized RF scanner for manual & cycle counts, countbacks, count audit and researching products
Monitored picking process for products and quality control by batch numbers.
Education
Bachelor of Science in Industrial Technology, Management and Applied Engineer -
University of Arkansas Pine Bluff
Pine Bluff, Arkansas
12.2012
Skills
Over 10 years’ experience in inventory management
Advanced computer skills including Microsoft Office, Oracle, SAP, Warehouse Management System/ EPR systems and other software and technology
Strong researching, attention to detail, decision-making and problem solver skills
Strong verbal, written, listening communication, interpersonal, analytical, time management and organizational skills
Strong knowledge and training in six sigma
OSHA 30 certified
Certified Supply Chain Specialist training
Ability to solve problems
Fast learner and independent with strong analytical ability and critical thinking skills
HAZMAT trained and certified
Timeline
Logistic Coordinator
Honeywell Intelligrated
03.2022 - 07.2024
Customer Service Rep
Alorica
12.2020 - 02.2022
Logistic Coordinator
Royal Purple Synthetic Oil
02.2018 - 11.2020
Inventory Specialist
The Ground Up
04.2017 - 01.2018
Group Coordinator Lead
DHL Supply Chain
02.2013 - 03.2017
Bachelor of Science in Industrial Technology, Management and Applied Engineer -