Lorenzo Cortese
Boston,MA
Summary
Knowledgeable Barista with solid background in creating high-quality beverages and providing exceptional customer service. Consistently recognized for maintaining clean and efficient work environment, contributing to team success. Demonstrated abilities in managing inventory and cash handling. Experienced with crafting and serving specialty coffee beverages. Utilizes customer service skills to enhance overall guest experience. Strong understanding of coffee preparation techniques, inventory management, and maintaining clean workspace.
Overview
6
6
years of professional experience
Work History
Barista
Gracenote Coffee
Boston
04.2025 - 03.2026
- Prepared high-quality beverages according to standardized recipes and customer preferences.
- Set Dials on Coffee and Espresso, maintain throughout the day.
- Maintained cleanliness and organization of workstations and equipment to ensure operational efficiency.
- Operated espresso machines, grinders, and brewing equipment with precision and attention to detail.
Barista
Blackhorse Coffee
San Luis Obispo
05.2024 - 08.2024
- Maintained cleanliness and organization of workstations and equipment to ensure operational efficiency.
- Maintained a clean and organized workspace for optimal productivity and safety.
- Cleaned counters, machines, utensils, and seating areas daily.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
Barista
Kreuzberg
San Luis Obispo
03.2023 - 05.2024
- Trained new baristas on beverage preparation techniques and customer service protocols.
- Implemented best practices for waste reduction, contributing to a more sustainable operation environment.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Delivered food orders promptly to enhance guest satisfaction and dining experience.
- Collaborated with kitchen staff to ensure accurate order preparation and timely service.
Assistant Shopkeeper
A Satellite of Love
San Luis Obispo
06.2021 - 08.2023
- Managed daily inventory operations, ensuring optimal stock levels, product availability, and cleanliness.
- Assisted with Vinyl inquires.
- Asses vintage clothing value and tag for sale.
- Help with events such as music shows and movie screenings.
Barista
Field Day Coffee
San Luis Obispo
07.2022 - 03.2023
- Provided exceptional customer service by engaging with patrons and addressing inquiries promptly.
- Monitored inventory levels, placing orders for supplies to minimize shortages during peak hours.
- Maintained and operated espresso machines, coffee brewers, and other equipment.
- Led daily operations, ensuring high-quality beverage preparation and customer satisfaction.
Poke Server
Poki-Rito
San Luis Obispo
07.2020 - 07.2022
- Managed food and beverage orders efficiently, maintaining accuracy and attention to detail.
- Trained new staff on menu items and service standards, fostering team collaboration.
- Delivered exceptional customer service, ensuring a positive dining experience for all guests.
Education
Bachelor - Jazz Performance
New England Conservatory
Community College - undefined
Cuesta
05.2023
Highschool - undefined
San Luis Obispo
06.2020
Skills
- Adaptability
- Fast Learner
- Leadership
- Customer Service
- Creative Problem Solving
- Highly Motivated
- Time management
- Friendly and outgoing
- Attention to detail
- Cash handling
Timeline
Barista
Gracenote Coffee
04.2025 - 03.2026
Barista
Blackhorse Coffee
05.2024 - 08.2024
Barista
Kreuzberg
03.2023 - 05.2024
Barista
Field Day Coffee
07.2022 - 03.2023
Assistant Shopkeeper
A Satellite of Love
06.2021 - 08.2023
Poke Server
Poki-Rito
07.2020 - 07.2022
Community College - undefined
Cuesta
Highschool - undefined
San Luis Obispo
Bachelor - Jazz Performance
New England Conservatory