Lorenzo Gordy Gonzalez

Barber

Satown Finest Barbershop

09.2022 - Current

Increased client base through strategic marketing initiatives, including social media promotion and word-of-mouth referrals from satisfied customers.
Provided expert advice on hair care routines, product recommendations, and at-home maintenance tips for clients.
Resolved guest complaints about service or style.
Educated clients about products and self-maintenance for healthy hair based on needs and preferences.
Distributed business cards outside of salon to generate new business.
Consistently received positive performance reviews from guests.
Consulted with clients to assess personal style preferences and unique needs.
Styled hair according to customer preferences.
Answered incoming telephone calls and scheduled appointments for clients.
Counted and documented opening and closing cash amounts daily.
Implemented an efficient appointment booking system to streamline scheduling processes and enhance overall client experience.
Expanded clientele reach by offering unique services such as beard trims, hot towel shaves, and facial grooming treatments.
Maintained a clean and hygienic work environment by regularly sanitizing tools, equipment, and workstations.
Demonstrated exceptional time management skills to accommodate multiple appointments daily while minimizing wait times for clients.
Supported overall business growth by actively participating in promotional events like community fairs or charity fundraisers that showcased the salon''s offerings.
Provided exceptional customer service by addressing any concerns or issues promptly, ensuring clients left the salon feeling satisfied with their experience.