Lorenzo Janeka
Summary
Strong written and verbal communication skills, including the ability to articulate intricate ideas clearly and effectively to a variety of audiences. Expert at analyzing complex problems, identifying root causes, and developing effective solutions. Proven track record of leading teams and achieving goals in a collaborative and results-driven environment. Highly adaptable and able to thrive in fast-paced, dynamic work environments with changing priorities and deadlines. Advanced technical proficiency in a variety of software programs, including Microsoft Excel, Access and Word.
Overview
5
5
years of professional experience
Work History
Delivery Manager
Two Cousins Pizzeria & Italian Restaurant
2019.11 - Current
- Acted as a liaison between a six-person delivery team and upper management, effectively communicating concerns and suggestions for improvements.
- Championed a customer-centric approach, consistently seeking feedback from clients to make improvements and enhance the overall delivery experience.
- Oversaw daily operations of the delivery team, ensuring timely completion of tasks and adherence to company policies focused on productivity and efficiency.
- Fostered a culture of ongoing enhancement through facilitating open conversations, exerting maximum effort and encouraging innovative ideas.
Education
Bachelor of Science - Business Administration
Goldey-Beacom College
Wilmington, DE05.2024
Skills
- Team Management
- Customer Engagement
- Operations Management
- Organization and prioritization
Honorsandmembership
- 5x President’s list at Goldey-Beacom College
- Microsoft Certified in Excel and Word
- Member of Best Buddies of America
- Member of Habitat for Humanity
Hobbies and Interests
- Nutrition and Fitness
- Professional athletics
- Outdoor Recreation
Affiliations
- Best Buddies of America
- Habitat for Humanity
Timeline
Delivery Manager
Two Cousins Pizzeria & Italian Restaurant
2019.11 - Current
Bachelor of Science - Business Administration
Goldey-Beacom College
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