Lorenzo J. Monero
New York
Summary
Driven and results-oriented college graduate with a strong academic background in finance, economics, and quantitative analysis, seeking to apply analytical skills and financial knowledge to a challenging position. Eager to contribute to a high-performance team by supporting investment analysis, market research, and financial modeling while gaining hands-on experience in a fast-paced, competitive environment. Committed to delivering exceptional value through innovative problem-solving and continuous professional development.
Overview
7
7
years of professional experience
Work History
Bartender/Manager
American Express
02.2024 - 12.2025
- Developed strong communication and customer service skills by managing high-volume customer interactions, ensuring satisfaction, and resolving issues promptly.
- Managed cash transactions, maintained inventory, and balanced registers, demonstrating attention to detail and reliability.
- Handled time-sensitive tasks efficiently in a fast-paced environment, demonstrating adaptability and stress management.
- Worked collaboratively with a team to enhance overall customer experience and increase sales.
Associate
McDonald's
05.2022 - 11.2022
- Provided excellent customer service by addressing customer needs, resolving complaints, and ensuring satisfaction in a fast-paced environment.
- Managed cash transactions and balanced registers, demonstrating trustworthiness and accuracy in handling financial transactions.
- Trained and supervised new employees, improving team efficiency and ensuring compliance with company standards.
- Managed inventory, monitored stock levels, and placed orders, contributing to cost control and operational efficiency.
- Applied strong multitasking abilities to handle customer orders, manage the floor, and support team members during busy periods.
Sales Associate
Planet Fitness
06.2019 - 10.2020
- Top sales associate selling gym memberships to customers.
- Interacted directly with members and customers providing keen customer service.
- Cleaned the gym and equipment to ensure a safe workout environment for all.
- Gave tours of Planet Fitness gym to new prospects who were interested in signing up.
Sales Associate
Panera Bread
08.2018 - 06.2019
- Production worker preparing salads, sandwiches, and other food items.
- Interacted directly with customers providing excellent customer service.
- Dedicated to ensuring customer satisfaction by remaining accessible and friendly.
- Exceptional interpersonal and team building skills.
- Success multitasking while remaining professional and courteous in fast-paced environments.
Education
B.S. - Finance
California State University
Sacramento01.2024
Skills
- Financial Analysis & Reporting
- Financial Modeling & Forecasting
- Budgeting & Expense Tracking
- Microsoft Excel (Advanced), PowerPoint, Word
- Data Analysis & Visualization
- Strong Communication & Interpersonal Skills
- Time Management & Multitasking/Attention to Detail
- Customer Service & Relationship Management
- Team Collaboration & Leadership
Timeline
Bartender/Manager
American Express
02.2024 - 12.2025
Associate
McDonald's
05.2022 - 11.2022
Sales Associate
Planet Fitness
06.2019 - 10.2020
Sales Associate
Panera Bread
08.2018 - 06.2019
B.S. - Finance
California State University