Dynamic professional with extensive experience in logistics and insurance, notably as a Dispatch Manager at JNJ Express. Proven track record in training and development, optimizing operations, and enhancing customer relationships. Skilled in data management and negotiation, consistently delivering results while ensuring safety compliance and operational efficiency.
Youth & Young Adult Mentor, Encouraged self-expression through creative outlets such as art therapy or music therapy activities. Planned and conducted activities for program participants based on observed needs of individual children and youth. Program called Man Hood University with the City of Memphis, TN to help youths and young adults make the transition in the work world by teaching life skills. Built positive, age-appropriate relationships with disconnected, homeless youth. Developed and implemented individualized behavior plans for youth in order to improve self-regulation and socialization skills., Volunteer Program Manager, Successfully developed and implemented a volunteer program to increase participation by 30% in the first year. Focused on learning new skills and staying updated with industry changes. Collaborated with departmental leaders to establish organizational goals, strategic plans and objectives.