Lorenzo Lopez
Carlsbad,NM
Summary
Committed to ensuring customer satisfaction by providing exceptional service and unmatched support. Proficient in utilizing customer service best practices and adept at exploring different solutions to address customer needs effectively. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
5
5
years of professional experience
Work History
Roustabout
McVay Drilling
12.2023 - 07.2024
- Followed safety protocols and regulations when performing roustabout duties, reducing risks and hazards.
- Ensured safe working conditions by adhering to safety guidelines and protocols consistently.
- Assisted roughnecks with tasks and supplied with equipment.
- Operated various heavy machinery, including forklifts and cranes, for smooth rig operations.
Construction Worker
S&S Construction
11.2023 - 12.2023
- Utilized hammers, saws, squares, levels, and fastening devices to complete projects.
- Maintained clean and organized job sites, contributing to a safe working environment for all employees.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Worked independently in fast-paced environment while meeting productivity and quality expectations.
- Gathered and disposed of worksite debris to remove safety hazards.
- Worked with more knowledgeable professionals to grow understanding of principles and construction standards.
Fast Food Worker
Wendys Restaurant
11.2020 - 04.2021
- Greeted customers promptly and took orders to keep flow of traffic moving.
- Wiped counters and sanitized equipment to maintain clean food prep and dining areas.
- Followed food safety procedures outlined in company policies and health and sanitation regulations to prevent food borne illness.
- Collaborated with team members to quickly fill large orders and serve large parties.
- Provided support to crew members, facilitating quick food preparation and delivery.
- Maintained cleanliness and organization of the dining area, ensuring a pleasant atmosphere for customers.
- Collaborated with team members to maintain a well-stocked inventory and ensure smooth operations during peak hours.
Construction Worker
Cook Construction
01.2019 - 01.2020
- Utilized hammers, saws, squares, levels, and fastening devices to complete projects.
- Maintained clean and organized job sites, contributing to a safe working environment for all employees.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Worked independently in fast-paced environment while meeting productivity and quality expectations.
- Gathered waste and trash from job sites for placement in refuse containers to keep job sites clean and organized.
- Completed construction projects on time by adhering to strict deadlines and prioritizing tasks appropriately.
- Brought materials and tools from trucks and storage facilities to work site locations and organized for expected needs.
- Gathered and disposed of worksite debris to remove safety hazards.
Education
No Degree -
Carlsbad High School
Carlsbad, NM02.2025
Skills
- Customer Service
- Team Development
- Problem-solving abilities
- Active Listening
- Critical Thinking
- Customer Relations
- Problem Resolution
- Conflict Resolution
- Complaint Handling
- Money handling abilities
- Professional telephone demeanor
Timeline
Roustabout
McVay Drilling
12.2023 - 07.2024
Construction Worker
S&S Construction
11.2023 - 12.2023
Fast Food Worker
Wendys Restaurant
11.2020 - 04.2021
Construction Worker
Cook Construction
01.2019 - 01.2020
No Degree -
Carlsbad High School
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