Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Lorenzo Lozano

Vallejo,CA

Summary

Successful human resource candidate with expertise in employee recruitment, training and payroll management. Adept at building and maintaining positive relationships with employees and management. Strong organizational skills and committed to adhering to relevant laws and regulations.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.

Overview

12
12
years of professional experience

Work History

HR Administrator

Westlake Chemical
Napa, CA
05.2023 - Current
  • Updated HR database with new employee information, changes in benefits, and other details.
  • Answered employee inquiries.
  • Organized company-wide events designed to boost employee morale.
  • Oversaw hiring, staffing, and labor law compliance.
  • Managed benefits enrollment by answering questions and aiding employees with login details.
  • Managed employee data and privacy to keep employee data confidential per organizational privacy policies.
  • Managed payroll and timekeeping to track hours and accurately pay employees.
  • Streamlined HR efficiencies, coordinated new hire orientations and provided onboarding and training for new employees.

Sever/Bartender

Los Panchos Mexican Restaurant
Danville, CA
09.2018 - 05.2023
  • Served high customer volumes during special events, nights, and weekends.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Kept bar presentable and well-stocked to meet customer needs.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.
  • Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.

Warehouse Clerk

Fitness Superstore
06.2020 - 01.2021
  • Communicated with teammates and supervisors to maintain smooth operations and quickly handle any issues impacting warehouse operations or customer satisfaction.
  • Completed cycle counts and monthly inventory.
  • Managed day-to-day operations of warehouse to keep everything running smoothly.
  • Alternated goods in inventory by observing first-in and first-out approach to keep shelves organized and properly stocked.
  • Packaged goods in safe containers to prepare for shipping, adhering to packaging protocols.
  • Kept warehouse up to safety and health regulations at all times.
  • Used pallet jacks and dollies to load and unloaded goods from trucks and containers.
  • Received incoming shipments, compared contents against associated records and transmitted to proper department.

Sales Clerk

Liverpool
08.2011 - 08.2018
  • Assisted customers by finding items quickly to boost store satisfaction rates.
  • Enhanced customer service experience by acting quickly and applying appropriate resolutions for common problems.
  • Processed payments and returns with accuracy and efficiency.
  • Placed new merchandise on shelves and racks in appealing, organized arrangements to drive sales.
  • Helped customers complete purchases by moving heavy items, collecting payments, and bagging purchases.
  • Presented, rotated and date-checked products to maintain company freshness standards.
  • Collaborated with cross-functional teams to identify and address customer needs.
  • Managed customer accounts to secure customer satisfaction and repeat business.
  • Used several databases to order inventory from major suppliers.

Education

No Degree - Psychology

Universidad Tecnológica UNITEC
Mexico

High School Diploma -

Universidad Tecnologica De Guadalajara
Guadalajara Jalisco, Mexico
07.2003

Skills

  • HR Support
  • Shipping and Receiving Understanding
  • Order Processing
  • Receiving Support
  • Warehousing Functions
  • Document Control
  • Computer Proficiency
  • Microsoft Office

Languages

English
Professional Working
Spanish
Native or Bilingual

Timeline

HR Administrator

Westlake Chemical
05.2023 - Current

Warehouse Clerk

Fitness Superstore
06.2020 - 01.2021

Sever/Bartender

Los Panchos Mexican Restaurant
09.2018 - 05.2023

Sales Clerk

Liverpool
08.2011 - 08.2018

No Degree - Psychology

Universidad Tecnológica UNITEC

High School Diploma -

Universidad Tecnologica De Guadalajara

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Lorenzo Lozano