Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Additional Information
Timeline
Generic

Lorenzo Madrid

Fayetteville,NC

Summary

Personable Technical Sales Representative with the skill set necessary to turn prospects into paying customers. Focused and reliable with a successful selling background. Ready to take on a new position where well-developed talents can be best utilized.

Talented Sales Representative with excellent lead generation potential and more than six years of experience. Highly effective and knowledgeable in techniques used to close sales opportunities.

Reliable sales professional always up for a challenge. Known for closing difficult customer deals while remaining polished and composed. Pursuing a Technical Sales Representative role with a well-established organization. Reliable employee seeking HVAC position. Offering excellent communication and good judgment. Diligent HVAC Installer commended for improving efficiency of HVAC systems 100% through teamwork and communication. Safety-conscious individual possessing technical acumen and two years of experience large volumes of work orders in Fayetteville North Carolina . Expertise in equipment installation, blueprint interpretation and welding and fabrication. Focused Tech with proven record of outperforming sales objectives, exceeding service standards and outpacing performance goals. Solid industry background with in-depth knowledge of related practices and market fluctuations. Motivated, team-oriented and enthusiastic about using skills to boost sales and support company success. Entry-level Field Service Technician pursuing degree in HVAC. True team player experienced in equipment service and working under extreme pressure. Brings diagnostic and mechanical skills and reputation for hard work. Trainable and eager to learn. Hardworking Tech bringing more than two years of experience in diagnosing faults and completing repairs on residential and commerical equipment. Carried out professional installation work and repair to commercial and residential HVAC and air handling units. Trained in working at heights and in OSHA safety procedures including Lock Out-Tag Out. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

6
6
years of professional experience
1
1
Certification

Work History

General Maintenance Technician

Arven
Fayetteville, NC
08.2023 - Current
  • Rewired and replaced faulty electrical components in equipment.
  • Performed preventive maintenance and repairs on various types of equipment between 25 and 35 pieces of equipment weekly.
  • Optimized work readiness with effective gathering of parts and supplies in alignment with specifications.
  • Positively engaged with customers and maintained professional appearance as company representative.
  • Followed safety protocols to minimize workplace accidents daily.
  • Monitored and documented work performance in maintenance logs in compliance with company guidelines.
  • Completed partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality.
  • Worked with building managers to assess ongoing needs and plan preventive maintenance and cleaning schedules 3 times within weekly period.
  • Installed new locks, door handles, and door closers.
  • Performed electrical and mechanical repairs of production equipment to minimize downtime.
  • Quickly responded to internal service calls regarding malfunctioning equipment and completed repairs within 24 hrs.
  • Developed strong relationships with coworkers and other departmental personnel to foster cross-functional collaboration daily.

HVAC APPRENTICE 1

Cumberland County Schools
Fayetteville, NC
08.2022 - 08.2023
  • Supervised installation of electrical and plumbing systems.
  • Conducted quality control of materials used in construction.
  • Developed successful system for tracking project progress.
  • Prepared and applied construction materials to build structures or fill gaps.
  • Maintained 100% relationships with local suppliers for cost-effective materials.

Technician/Sales Associate

Home Depot
Fayetteville, NC
03.2019 - 02.2023
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Provided exceptional services and pleasant shopping experiences to retail customers.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
  • Managed efficient cash register operations.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Developed strong rapport with customers and created positive impression of business.
  • Listened to 10% customer needs and desires to identify and recommend optimal products.

HVAC Technician

FTCC
Fayetteville , NC
04.2019 - 02.2023
  • Increased longevity of HVAC systems by performing preventive maintenance
  • Installed components to improve HVAC system performance
  • Utilized pressure gauges and soap-and-water solutions to test pipe and tubing joints for leaks
  • Removed malfunctioning parts and replaced with new components or refurbished pieces to return full functionality
  • Recorded and reported time, deficiencies or other unusual occurrences on work orders
  • Worked in strict compliance with applicable OSHA regulations and safety requirements
  • Engaged with customers to effectively build rapport and lasting relationships

Heavy Equipment Mechanic

Vectrus
Ft Bragg , NC
11.2017 - 08.2022
  • Performed routine and preventative maintenance on dozers, haul trucks, excavators and other heavy equipment.
  • Replaced defective wiring systems, hydraulics and braking systems to return machines to service.
  • Read and understood technical drawings, schematics and manuals in order to make accurate updates.
  • Used hand tools to disassemble equipment, perform repair work and then reassemble parts.
  • Maintained meticulous records of all repair work that was made to machines and equipment.

Mechanic

UNITED STATES ARMY
Ft Bragg , NC
04.1991 - Dec2013

Completed minor preventative maintenance and mechanical repairs on equipment.

  • Maintained fleet vehicles in good working order by following preventive and corrective maintenance schedules according MAC Chart.
  • Inspected damaged vehicles to estimate repair labor cost and required parts expense.
  • Supervised and mentored 6 team members and facilitated daily service operations to drive business growth.
  • Assessed vehicle maintenance status and completed needed service
  • Installed, connected and adjusted thermostats, humidistats and timers for optimal performance
  • Removed malfunctioning parts and replaced with new components or refurbished pieces to return full functionality
  • Worked in strict compliance with applicable OSHA regulations and safety requirements

Education

Some College (No Degree) - BASIC ELECTRICAL WIRING

Fayetteville Technical Community College
Fayetteville, NC

Some College (No Degree) - HVAC Heating And Air Conditioning

Fayetteville Technical Community College
Fayetteville, NC

High School Diploma -

San Manuel High School
San Manuel, AZ
05.1987

Skills

Cost-effective solutions

  • Sales assistance
  • Public speaking
  • Customer Relations
  • Verbal and written communication
  • Client Relationships
  • Excellent work ethic
  • Team building
  • Multitasking abilities
  • Analytical and Critical Thinking
  • Self-Motivated
  • Multitasking Abilities

Accomplishments

  • Achieved effective communication with Mechanic and with the School Principal and Janitor Lead to set a date and time for removal parts.
  • Task consisted on the removal of a AHU shaft and the replacement of shaft outer bearings assembly.
  • Resolved product issue through consumer testing.
  • Operated and maintained 9 -carrier centrifugal chillers,1 evaporative cooling towers and 40 air handling units.

Certification

Universal certification HVAC EPA

Home depot certification for small engine.

MOS 63 Bravo United states ARMY

Additional Information

I have NC license as well as CDL CLASS B type.

FT BRAGG pass I D RETIRE. With my present employer and retired military I'd where I can go on base.

Timeline

General Maintenance Technician

Arven
08.2023 - Current

HVAC APPRENTICE 1

Cumberland County Schools
08.2022 - 08.2023

HVAC Technician

FTCC
04.2019 - 02.2023

Technician/Sales Associate

Home Depot
03.2019 - 02.2023

Heavy Equipment Mechanic

Vectrus
11.2017 - 08.2022

Mechanic

UNITED STATES ARMY
04.1991 - Dec2013

Some College (No Degree) - BASIC ELECTRICAL WIRING

Fayetteville Technical Community College

Some College (No Degree) - HVAC Heating And Air Conditioning

Fayetteville Technical Community College

High School Diploma -

San Manuel High School

Universal certification HVAC EPA

Home depot certification for small engine.

MOS 63 Bravo United states ARMY

Lorenzo Madrid