Summary
Overview
Work History
Education
Skills
Timeline
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lorenzo Mccaskill

Hyattsville,MD

Summary

A proactive and self-motivated professional with a proven track record at Nafasi Catering, I excel in customer service excellence and efficient cleaning. Renowned for a strong work ethic and exceptional attention to detail, I've significantly enhanced customer satisfaction and loyalty. My adeptness in interactive communication and team collaboration underpins my ability to meet diverse customer needs effectively.

Overview

2
2
years of professional experience

Work History

Dishwasher

Nafasi Catering
03.2022 - 12.2023
  • Ensured compliance with company policies and procedures while processing transactions efficiently.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Conducted inventory counts by adding each item in stock and documenting in computer system.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Performed cash, card, and check transactions to complete customer purchases.
  • Answered questions about store policies and addressed customer concerns.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Built relationships with customers to encourage repeat business.
  • Learned duties for various positions and provided backup at key times.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Worked with floor team and managers to meet wide range of customer needs.
  • Maintained current knowledge of store promotions and highlighted sales to customers.
  • Greeted customers entering store and responded promptly to customer needs.
  • Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.

Cashier

Advanced Auto Parts
08.2021 - 11.2022
  • Ensured compliance with company policies and procedures while processing transactions efficiently.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Conducted inventory counts by adding each item in stock and documenting in computer system.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Performed cash, card, and check transactions to complete customer purchases.
  • Answered questions about store policies and addressed customer concerns.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Built relationships with customers to encourage repeat business.
  • Learned duties for various positions and provided backup at key times.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Worked with floor team and managers to meet wide range of customer needs.
  • Maintained current knowledge of store promotions and highlighted sales to customers.
  • Greeted customers entering store and responded promptly to customer needs.
  • Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.

Education

High Point Highschool

Skills

  • Strong Work Ethic
  • Cleaning and sanitizing
  • Punctuality
  • Efficient cleaning
  • Safety awareness
  • Stress Tolerance
  • Customer service excellence
  • Waste disposal
  • Interactive communication skills
  • Team Player
  • Attention to Detail
  • Heavy Lifting
  • Time Management
  • Customer Service
  • Proactive and Self-Motivated

Timeline

Dishwasher

Nafasi Catering
03.2022 - 12.2023

Cashier

Advanced Auto Parts
08.2021 - 11.2022

High Point Highschool

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lorenzo Mccaskill