Lorenzo Monroy
Salem,OR
Summary
Experienced with handling customer interactions and resolving issues promptly. Utilizes communication and empathy to build strong customer relationships. Track record of maintaining high customer satisfaction and fostering loyalty.
Overview
5
5
years of professional experience
Work History
Associate/clean up
IN N OUT
10.2020 - 12.2024
- Kept clean environment while helping customers
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Developed and maintained courteous and effective working relationships.
- Ability to lift heavier equipment and use a pallet jack
- Worked effectively in fast-paced environments.
Crew Member
McDonalds
12.2019 - 09.2020
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Enhanced team productivity by maintaining a clean and organized workspace for crew members.
- Increased customer satisfaction with prompt and accurate order taking.
Education
High School Diploma -
Mcnary High School
Keizer, OR06.2020
Skills
- Customer Service
- Bilingual
- Problem-solving
- Time management
- Flexible and adaptable
- Multitasking Abilities
Languages
Spanish
Native or Bilingual
Timeline
Associate/clean up
IN N OUT
10.2020 - 12.2024
Crew Member
McDonalds
12.2019 - 09.2020
High School Diploma -
Mcnary High School
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