Summer Intern
Pima County Public Library
Tucson, US
06.2025 - 07.2025
- I acquired foundational knowledge of the library system and customer service, and quickly grasped the assignments given to me as a summer intern at Dusenberry River Library.
- Demonstrated proficiency in setting up events, customer service, cash handling, helping kids and adults feel welcomed, and assisting them with their choice of books and/or research material.
- Executed various tasks efficiently, contributing to library operations and day-to-day events.
- Engaged in all library events, including setting up, hosting the event, and cleaning up after the event.
- Assisted patrons with locating books and resources throughout the library.
- Managed check-in and checkout processes for library items using automated systems.
- Provided support during library events by setting up spaces and assisting attendees.
- Resolved patron inquiries and issues with patience and effective communication skills.
- Collaborated with staff to develop engaging programs for diverse community members.
- Organized shelves, book displays, and other library areas according to established guidelines.
- Answered patrons' questions and assisted in finding materials requested.
- Assisted in the cataloging of new books and materials.
- Greeted patrons upon entrance to library and offered assistance with needs or issues.
- Answered phones to respond to patron inquiries or direct calls appropriately.
- Assisted in the preparation of materials for public programs such as book clubs, lectures, story times.
- Performed basic computer troubleshooting and maintenance tasks.
- Maintained well-rounded knowledge of automated library systems and reference data to share with patrons and visitors.
- Processed payments from patrons for fines or fees associated with their accounts.
- Helped manage the summer reading program for children.
- Trained new staff and volunteers on library systems and customer service protocols.
