Overview
Work History
Education
Skills
Additional Information
Timeline
Generic

Lorenzo Roberts

Overview

8
8
years of professional experience

Work History

Transportation Associate

Amazon
01.2023 - Current
  • I am part of Amazon’s transportation management team at SMF5, some of my duties is to be able to run both Inbound and Outbound guard shacks checking in and checking out drivers
  • From IB I am verifying and making sure everything coming in is what it should be, if it’s work for our building I’m checking appointment numbers, making sure every loaded trailer comes in with wire or bolt seal with correct number, ensuring every trailer coming in is not damaged or taking note of what is the problem if a case may need to be made
  • I verify any workers coming in our building are at the correct location and has a badge from our security team to enter the building
  • At OB I’m verifying everyone is leaving with the correct trailer and verifying license plates so that I may check out everyone that leaves our yard
  • I do yard audits to verify what trailer is on doors also what is in our parking slips is 100% accurate from the license to trailer number, I check for damages and what is unsafe to drive or be in yard
  • I follow strict guidelines in the yard so that I can keep myself and others safe, safety is the most important thing to me, I don’t want to get hurt or see others hurt so I do the best I can to make sure we are being aware in the yard with so many moving tractors, trucks, equipment
  • I am also an certified yard hostler at Amazon so I can drive our Electric and Diesel yard hostlers which is a type of tractor that we use to move our trailers in the yard to the correct doors and parking slips.

IB Receive Clerk

Amazon
10.2019 - 01.2023
  • I assign doors for trailers and collect paperwork from all drivers that check in and are staying with their trailers and fill every other available door with trailers within the yard
  • Every door on IB for my shift is filled by myself, I need to deep dive the trailers shipments and purchase orders to put specific work to specific doors
  • From palletized loads to floor loads and single Asin pallets and certain pallets that may be liquids or canned need to be separated
  • We are a cross-dock so everything coming in is going out to the other warehouses and I need to make sure to flip purchase orders to our warehouse to be received
  • I also lead the dock to make sure we’re going into the correct trailers after one’s done then we have another trailer to replace afterwards
  • I make cases for late drivers or cases for refusals/redirects if a trailer is not for us or items we cannot accept, or damaged trailers that are unsafe to go into
  • I deal with any problems with missing shipments, overages/shortages, upset drivers.

Route Sales Representative

Frito Lay
08.2018 - 09.2019
  • As a sales rep I started between 3-4 a.m
  • Assured that my handheld was charged, get printer bag, and get paperwork with info about the days loads and stops
  • Locate assigned truck and perform a full inspection, revise the merchandise to assure it is loaded accurately and complete
  • Log on to my phone to connect it with the assigned vehicle and track mileage and hours assigned to shift
  • Proceed to scheduled stops, dock to the receiving area and check in and deliver merchandise
  • I would also stock the shelves, take order for the next delivery
  • Maintain inventory and organize back-room
  • Proceed to all scheduled stops, return to warehouse and submit paperwork.

Front Desk Agent

Renaissance Marriott
04.2016 - 08.2018
  • Provide exceptional hospitality services to all guests
  • Being, professional and efficient, greet and check in hotel guests, assign rooms and issue room keys, keep records of room availability and guests’ accounts; make, confirm and cancel reservations, assist hotel guests and club members in the use of the Business Center’s computers, printers, copier, and fax machine
  • Control the safe deposit box room and system, assist guests with signing in and signing out safety deposit box items
  • Compute guest bills and collect payment upon check-out
  • Knowledgeable in hotel and club services policies, ensure that all policies are followed, assist with administrative duties and provide support to Front Office Manager with projects as requested.

Education

West Salem High School

Computer Science

Southern New Hampshire University
Hooksett, NH
2025

Skills

  • Team Player
  • Typing 45 wpm
  • Microsoft Word
  • Microsoft Excel
  • Microsoft OneNote
  • Microsoft Outlook
  • Hostler
  • Reach Truck
  • Sit down Forklift
  • Order Picker
  • Tug Tractor

Additional Information

I am a team player, fast learner and a hard worker. I enjoy working and thrive in providing excellent customer service. I take pride in my work performance and maintain a professional and great working relationships with my co-workers, I believe communication is key to having a successful working relationship.

Timeline

Transportation Associate

Amazon
01.2023 - Current

IB Receive Clerk

Amazon
10.2019 - 01.2023

Route Sales Representative

Frito Lay
08.2018 - 09.2019

Front Desk Agent

Renaissance Marriott
04.2016 - 08.2018

West Salem High School

Computer Science

Southern New Hampshire University

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Lorenzo Roberts