Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Lorenzo Villanueva

Rancho Cucamonga,US

Summary

Proven Diesel Mechanic with extensive experience at BIT Fleet Service, adept in diesel engine repair and auto diagnostics, enhancing fleet productivity by implementing efficient repair schedules. Demonstrates exceptional customer service and problem-solving abilities, achieving a high rate of first-time fixes. Skilled in both technical repairs and effective communication, significantly improving workshop operations and customer satisfaction. 10 years of experience providing roadside emergency, on-site, and in-shop services. Organized and dependable Technician successful at managing multiple priorities with a positive attitude. Detail-oriented team player with strong organizational skills. Ability to handle multiple repairs simultaneously with a high degree of accuracy.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Diesel Mechanic

BIT Fleet Service
01.2012 - 08.2024
  • Utilized hand tools and power tools to repair and maintain diesel engines according to industry standards.
  • Inspected and adjusted brakes, steering systems and wheel bearings to address related issues.
  • Examined engines, transmissions and vehicle systems to diagnose issues.
  • Completed checklist of fluid levels, air filter, tire pressure, and more as part of service orders.
  • Installed and adjusted fuel injection systems and turbochargers to enhance vehicle performance.
  • Diagnosed and repaired diesel engines to restore functionality in heavy-duty vehicles.
  • Familiar with OEM and aftermarket vehicle scanners to identify, troubleshoot, and diagnose ECM, ABS, SRS, and TCM issues
  • Diagnosed and troubleshoot trailer ABS module issues
  • Troubleshot and diagnosed problems with brakes, steering, and transmissions.
  • Troubleshot electrical system issues accurately to reduce the likelihood of recurring problems down the line.
  • Ordered parts necessary for vehicle repairs and new installations.
  • Disassembled and repaired diesel engines in automobiles, trucks, buses, and trailers.
  • Collaborated with team members to complete large-scale projects on time and under budget.
  • Reduced downtime for vehicles by diagnosing and repairing complex mechanical issues in a timely manner.
  • Inspected vehicle systems to assess function and uncover defects.
  • Performed preventive maintenance on engines, transmissions, tires, and other vehicle systems.
  • Enhanced engine performance by conducting regular maintenance and repairs on diesel engines.
  • Provided exceptional customer service during consultations, addressing client concerns and ensuring their satisfaction throughout the repair process.
  • Improved customer satisfaction with thorough inspections, accurate diagnoses, and effective communication of repair needs.
  • Maintained detailed records of all repairs, parts replacements, and services performed for reference during future work.
  • Minimized costly breakdowns through proactive preventative maintenance measures on heavy equipment and vehicles.
  • Guaranteed adherence to environmental standards by properly disposing of hazardous waste materials generated during repairs.
  • Boosted workshop productivity by training new hires in best practices for diesel mechanic procedures and techniques.
  • Enhanced workshop safety by enforcing strict adherence to health and safety protocols.
  • Boosted fleet productivity, implementing efficient scheduling system for repairs.
  • Provided exceptional customer service, explaining complex mechanical issues in understandable terms.
  • Diagnosed mechanical problems for repair or replacement.
  • Coordinated with suppliers to secure high-quality parts at competitive prices, improving overall repair quality.
  • Conducted electrical repairs and installations, ensuring vehicles' electrical systems operated efficiently.
  • Conducted full operational compliance inspections before releasing vehicles for use.
  • Changed faulty or damaged fuel injectors, air filters and spark plugs in diesel engine and automotive engines
  • Followed factory and dealership standards to accurately perform repairs according to work order.
  • Assessed equipment for damage, wear, battery life, and fluid levels.
  • Managed parts inventory and tracked status of recent orders to maintain tool and equipment stock.
  • Analyzed engine faults in buses and trucks, identifying potential causes and determining needed repairs.
  • Adhered to safety regulations while servicing vehicles, preventing injuries and accidents.
  • Handled repairs, replacing broken components and inspecting engines for wear and tear.
  • Serviced and maintained engines by performing regular oil and filter changes.
  • Determined cost-effective solutions to mechanical issues, saving company money.
  • Performed preventive maintenance on diesel engines, preventing malfunctions.
  • Achieved high rate of first-time fixes, minimizing need for return visits.
  • Reduced repair turnaround time by developing system for prioritizing urgent jobs on fleet over 75 vehicle on one project
  • Streamlined parts inventory management to prevent overstock and shortages, facilitating smoother workshop operations.

Tire and Lube Technician

Walmart
06.2016 - 12.2016
  • Changed oil and filters in customer vehicles and safely disposed of used oil in approved receptacles.
  • Kept shop areas neat, clean, and free of safety hazards.
  • Topped off fluids in vehicle engines to lubricate, protect, and cool engine.
  • Performed tire rotations and recommended necessary tire replacements to promote tire functionality and vehicle safety.
  • Inspected vehicles to determine need for changing oils and filters and provided feedback to customers.
  • Assisted other lube technicians and mechanics in vehicle diagnostic and repair work to enable timely completion of service tickets.
  • Installed wiper blades and headlamps and confirmed items' functionality to promote safe vehicle operation.
  • Mounted and balanced tires to promote even wear and decrease on-the-road safety hazards.
  • Greeted customers and answered questions about oil changes and other services.
  • Performed service writing duties, explained to customers on oil and oil filter necessities, wipers needed for seasonal changes, and tire rotation needed.
  • Provided clear explanations of required lubrication or maintenance tasks to customers, building trust through transparency.
  • Adhered strictly to safety protocols as well as local regulations when disposing waste products such as used oil or fluids.
  • Educated clients on the importance of regular tire rotations, contributing to increased customer loyalty and repeat business.
  • Improved customer satisfaction by providing timely and accurate tire and lube services.
  • Ensured safety of customers'' vehicles by conducting thorough inspections of tires, brakes, and suspension components.
  • Prioritized tasks effectively to manage multiple appointments simultaneously without compromising quality of service.
  • Increased workshop efficiency with proper organization and inventory management practices.
  • Balanced tires accurately to enhance vehicle stability and ensure smooth driving experiences for customers.
  • Maintained high standards of cleanliness in the work area to promote a safe environment for both employees and customers.
  • Road-tested vehicles to assess tire performance and identify additional issues.

Education

High School Diploma -

Options For Youth San Gabriel
Pasadena, CA

Skills

  • Brake Systems
  • Diesel Engine Repair
  • Auto diagnostics
  • Electronic Control Modules
  • Drive train components
  • Parts Ordering
  • Engine repair
  • Vehicle inspections
  • Emission Control Systems
  • Hydraulic systems
  • Inspection procedures
  • Steering Mechanisms
  • Pneumatic Systems
  • Electrical Systems
  • Air conditioning systems
  • Battery Maintenance
  • Root Cause Analysis
  • Exhaust Systems
  • Gearbox Repairs
  • Powertrain Systems
  • Hand and Power Tool Operation
  • Equipment and Machinery Lubrication
  • Safety Examination and Adjustment
  • Multitasking Abilities
  • Wheel Bearings
  • Routine Maintenance
  • Brake System Maintenance
  • Hydraulic Repair
  • Repair Work Orders
  • Customer Service
  • Hazard Identification
  • Time Management
  • Attention to Detail
  • Excellent Communication
  • Adaptability and Flexibility
  • Circuit Testing
  • Time management abilities
  • Critical Thinking
  • Reliability
  • System Rewiring

Certification

Engine Starting and Electrical Systems

Transmission, Drivetrain, and Axles Components

Hydraulic System and Operations

Air Operated Brake System

R134a A/C Refrigerant



Timeline

Tire and Lube Technician

Walmart
06.2016 - 12.2016

Diesel Mechanic

BIT Fleet Service
01.2012 - 08.2024

High School Diploma -

Options For Youth San Gabriel

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Lorenzo Villanueva