Lorenzo Martinez
Sun Valley,California
Summary
Skilled Administrative professional with experience in financial operations and understanding of Restaurant and Hospitality business needs. Proven skill in employing accounting and financial management best practices including tracking sales and payments, resolving billing issues and preparing account statements in a high volume environment. Looking to learn from new experiences, improve and add to my professional and personal skills, while being able to grow within an organization.
Overview
9
9
years of professional experience
Work History
Financial Administrator
Levy Restaurants At Staples Center
01.2022 - Current
- Completed clerical and data entry tasks to optimize financial procedures.
- Reconciled accounts and investigated variances.
- Collaborated with other departments to achieve accurate and prompt financial reporting.
- Reviewed accounts on monthly basis to assess aging and pursue collection of funds.
- Researched and resolved customer claims related to shortages, discount violations, and returns.
- Balanced safe and prepared tip banks for events.
- Proficient in Reserve, Venuenext, Mystaff, OMS, Shift4, and Freedompay as well as other company portals and systems.
Lead Crew Member
Trader Joes
06.2017 - 01.2022
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Stocked shelves and organized merchandise displays for easy retrieval.
- Established positive relationships with customers and colleagues through high standards of customer service.
- Trained employees in time management and proper ways to complete job duties.
- Discussed daily work requirements with crew and assigned skills-based tasks to enable completion of work.
- Established and enforced policies and procedures to maintain high standards of work.
- Knowledgeable in G.O.L.D system and Trader Joes portal system
- Analyzed inventory and sales data to identify and address stock discrepancies and needs for both Dry Produce and Frozen Goods departments.
Head Cashier
Serg's Mexican Kitchen
10.2014 - 06.2017
- Performed cash, card and check transactions to complete customer purchases.
- Used POS system to enter orders, process payments and issue receipts.
- Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
- Supervised activities at check out stations on a constant basis.
- Handled restaurant operations in the absence of restaurant managers.
- Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
- Reconciled daily totals to maintain balanced and compliant ledgers.
Education
BBA - Business Management And Administration
University of Hawaii At Manoa
Honolulu, HIInstitut D'Économie Scientifique Et De Gestion
Paris, FranceHigh School Diploma -
Verdugo Hills Senior High School
Tujunga, CASkills
- Data Entry and Management
- Financial Records and Reporting
- AR Specialist
- Professionalism
- Strong Communication and Interpersonal Skills
- Adaptability
- Proactive Individual
- Proficient in Windows & Internet Applications
- Excellent Customer Service Skills
Timeline
Financial Administrator
Levy Restaurants At Staples Center
01.2022 - Current
Lead Crew Member
Trader Joes
06.2017 - 01.2022
Head Cashier
Serg's Mexican Kitchen
10.2014 - 06.2017
BBA - Business Management And Administration
University of Hawaii At Manoa
Institut D'Économie Scientifique Et De Gestion
High School Diploma -
Verdugo Hills Senior High School
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