Lorenzo R Saenz
McAllen,TX
Summary
Collaborative Key Account Manager with demonstrated success in relationship building, negotiating and developing new business within targeted and assigned accounts. Strong analytic, quantitative and technical aptitude with great attention to detail. Self-motivated, driven and adaptable with proven track record of exceeding goals. Outside sales specialist with strength in negotiations, e-commerce and customer service. Excellent interpersonal and time management skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
31
31
years of professional experience
Work History
National Key Account Manager
L&F Distributors
09.1996 - Current
- Monitored sales trends within assigned territory, adjusting strategies as needed to maximize results.
- Collaborated with cross-functional teams to deliver tailored solutions for key accounts.
- Conducted ongoing competitor analysis
- Developed strong relationships with national clients .
- Created customized sales proposals for key accounts, showcasing unique solutions tailored to their specific needs.
- Delivered comprehensive sales presentations to potential clients, effectively communicating the value of products and services offered.
- Facilitated regular account reviews and provided updates on progress toward established goals, promoting transparency in client relationships.
- Utilized CRM software to effectively track account information, sales activities, and client interactions for improved efficiency in managing key accounts.
- Established quarterly sales targets for national accounts team members that aligned closely with corporate objectives.
- Increased overall sales performance by implementing strategic account management plans.
- Provided exceptional support to clients, fostering long-term partnerships and generating repeat business.
- Contributed to strategic planning efforts designed to inform the ongoing growth of national key account management division.
- Mentored junior colleagues on best practices related to key account management strategies as well as ongoing professional development.
- Analyzed sales and customer data to identify trends and opportunities for increased profitability.
- Analyzed key competitors to respond to competitive threats.
- Supported sales and reporting for large and medium-sized accounts.
- Improved account management by predicting potential competitive threats and outlining proactive solutions.
- Analyzed sales to manage life cycle of product, inventory models and selling rates.
- Positioned global capabilities to expand market share.
- Built relationships with customers and community to promote long term business growth.
- Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
- Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.
- Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
- Set and achieved company defined sales goals.
- Negotiated prices, terms of sales and service agreements.
- Informed customers of promotions to increase sales productivity and volume.
- Met with customers to discuss and ascertain needs, tailor solutions and close deals.
- Contributed to team objectives in fast-paced environment.
- Developed and maintained strong working relationships with professionals within assigned territory.
- Achieved or exceeded company-defined sales quotas.
- Maintained current knowledge of evolving changes in marketplace.
- Met existing customers to review current services and expand sales opportunities.
- Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
- Presented professional image consistent with company's brand values.
- Increased sales with execution of full sales cycle processing from initial lead processing through conversion and closing.
- Fielded customer complaints and facilitated negotiations, resolving issues and reaching mutual conclusions.
Senior Category Manager
L&F Distributors
05.2002 - 05.2010
- Coordinated cross-functional teams for efficient execution of category management initiatives, leading to increased revenue generation.
- Monitored competitor activities closely, analyzing potential threats and adjusting strategies accordingly to maintain a competitive edge in the market.
- Enhanced product placement strategy by analyzing sales data and customer shopping trends.
- Led assortment planning process, ensuring alignment with seasonal strategies and consumer preferences.
- Streamlined inventory levels by conducting regular stock reviews and collaborating with supply chain teams.
- Established strong relationships with vendors, fostering collaboration and driving mutually beneficial outcomes.
- Managed category space allocation, optimizing shelf layout for increased product visibility.
- Spearheaded collaborative projects with marketing teams for targeted advertising campaigns that significantly boosted sales performance in key categories.
- Analyzed performance metrics, identifying opportunities for improvement in category management processes.
- Proactively identified underperforming categories by tracking revenue performance against established goals, initiating corrective actions as needed to ensure targets were met or exceeded consistently over time.
- Optimized product mix through rigorous SKU rationalization efforts, improving overall profitability of the category.
- Championed the adoption of cutting-edge technologies for enhanced data analysis capabilities and improved overall efficiency in managing category space.
- Developed effective communication materials for store personnel, promoting adherence to merchandising guidelines and standards.
- Developed comprehensive planograms, ensuring optimal product assortment and organization within the retail space.
- Identified and reported key performance indicators to define successful category management.
- Partnered with buyers to develop category-appropriate order frequency for spend under management.
- Visited supplier offices and plants to investigate facilities and capacity to meet quality requirements, specifications and delivery dates.
- Maximized category turnover through proactive management strategies.
- Reduced business risk by improving contract coverage for suppliers in spend category.
- Created and managed social media campaigns to increase brand engagement.
- Oversaw preparation of marketing copy, images, videos, emails, and other collateral.
- Devised content strategy to effectively engage target audiences.
- Continually maintained and improved company's reputation and positive image in markets served.
- Developed creative presentations, trend reports, kitted assets, and product data sheets.
- Led team of marketing professionals, offering mentoring and coaching to build knowledge and skills.
- Secured long-term accounts by recommending strategies to promote brand effectiveness and highlight product benefits.
- Mentored local personnel on best practices and protocols to maximize productivity.
Category Space Manager
L&F Distributors
09.1998 - 04.2002
- Coordinated cross-functional teams for efficient execution of category management initiatives, leading to increased revenue generation.
- Streamlined inventory levels by conducting regular stock reviews and collaborating with supply chain teams.
- Managed category space allocation, optimizing shelf layout for increased product visibility.
- Analyzed performance metrics, identifying opportunities for improvement in category management processes.
- Leveraged data-driven insights to fine-tune category management processes, enabling more accurate forecasting and better decision making.
- Conducted market research to identify emerging trends and capitalize on new business opportunities within the category space.
- Monitored market to capitalize on latest trends.
- Maximized category turnover through proactive management strategies.
- Mentored local personnel on best practices and protocols to maximize productivity.
Route Driver
L&F Distributors
03.1998 - 08.1998
- Enhanced route efficiency by consistently analyzing and optimizing delivery routes.
- Increased safety awareness by conducting regular vehicle inspections and adhering to traffic regulations.
- Received, counted and inspected inventory for delivery.
- Inspected and loaded delivery trucks and picked up customer returns.
- Maintained strong professional relationships with clients through effective communication and problem-solving skills.
- Ensured compliance with company policies and DOT regulations, contributing to a safe work environment for all employees.
- Participated in ongoing training programs to enhance driving skills, staying informed about industry best practices and emerging technology trends.
- Collaborated with team members to ensure seamless coordination of pick-ups and deliveries, resulting in improved customer service.
- Minimized delays caused by unforeseen circumstances such as inclement weather or road closures through proactive communication with dispatchers and customers.
- Handled cash transactions accurately, ensuring proper documentation and prompt payment processing for the organization.
- Safeguarded company assets through vigilant monitoring of cargo integrity during transit, preventing losses due to theft or damage before reaching their intended destination.
- Completed daily pre- and post-trip vehicle inspections.
- Maintained positive relationships with customers to promote continued business opportunities.
- Managed product transitions from warehouse to customer site, loading, and unloading in alignment with specifications.
- Stocked shelves and loaded orders to prepare deliveries.
- Processed payments, made change, and provided receipts.
- Processed customer payments and kept accurate financial records.
- Assisted with sorting and organizing stockroom items.
Delivery Driver Helper
L&F Distributors
11.1997 - 02.1998
- Adapted quickly to changing route schedules or other unforeseen circumstances requiring adjustments in delivery plans, ensuring minimal impact on overall delivery timelines.
- Maintained vehicle cleanliness and organization throughout the day for optimal working conditions during each delivery stop.
- Enhanced delivery efficiency by assisting drivers in navigating routes and organizing packages.
- Optimized package retrieval at each stop through a thorough understanding of the truck''s layout and organization of packages according to delivery sequence.
- Expedited package unloading at each stop through quick assessment of drop-off locations and efficient handoff techniques.
- Demonstrated punctuality and reliability by consistently arriving on time for work shifts, contributing to smooth daily operations.
- Supported a positive work atmosphere among colleagues by maintaining open communication channels with other team members and management.
- Assisted in training new Delivery Driver Helpers, ensuring they understood company policies and procedures.
- Maximized delivery accuracy by double-checking addresses on packages against the manifest before loading onto the truck.
- Assisted in conducting regular vehicle inspection checks to ensure operational readiness before each shift began, preventing potential breakdowns or maintenance issues while en route delivering packages.
- Assisted driver with product or package deliveries to residential and commercial locations.
- Exhibited good attendance, work habits, and willingness to learn job functions.
- Used hand trucks and dollies to safely transport heavy and cumbersome packages.
- Arranged packages on truck to achieve best use of storage space and to minimize damage.
- Assisted drivers with loading and unloading packages onto delivery trucks to maintain deadlines.
- Prevented damage to packages and products by correctly securing loads.
- Monitored traffic conditions to proactively suggest reroutes to avoid delays.
- Loaded and unloaded materials onto and off of trucks for fast shipment.
Warehouse Worker
L&F Distributors
03.1997 - 10.1997
- Loaded, unloaded, and moved material to and from storage and production areas.
- Checked packages and merchandise for damage and notified vendors.
- Operated pallet jacks and material moving equipment to receive and transport items from various warehouse locations.
- Performed general housekeeping and cleaning tasks.
- Cleaned and maintained warehouse in compliance with OSHA safety standards.
- Inspected work areas for cleanliness and obstacles and removed cartons and boxes to keep work areas organized and hazard-free.
- Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
- Helped maintain an organized stockroom by labeling shelves clearly, designating specific areas for different products, and rotating stock regularly as required.
- Operated forklift to safely move and safeguard stock and supplies in warehouse.
- Loaded and unloaded materials onto and off of trucks for fast shipment.
- Drove forklifts, pallet jacks and other equipment to move materials.
- Operated equipment while observing standard safety procedures.
Warehouse Picker
L&F Distributors
09.1996 - 02.1997
- Collaborated with team members to achieve daily pick and pack goals.
- Enhanced warehouse efficiency by maintaining a clean and organized work area, adhering to safety regulations.
- Improved order accuracy by diligently picking products according to pick lists and packing slips.
- Operated pallet jacks to safely transport goods from warehouse to shipping area.
- Assisted in training new warehouse pickers, sharing best practices and fostering a positive work environment.
- Moved cardboard, plastic ties, and other debris from unboxing to trash.
- Moved merchandise using forklifts, pallet jacks and hand trucks.
- Kept warehouse areas free of debris and safe for employees with proper storage and maintenance of machinery, tools and supplies.
Owner/Supervisor
Saenz Farms
05.1993 - 08.1996
- Managed day-to-day business operations.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Hired trained, and managed a high-performing team of employees dedicated to achieving company goals.
- Trained and motivated employees to perform daily business functions.
- Established a positive workplace culture that fostered employee engagement, collaboration, and loyalty.
- Evaluated suppliers to maintain cost controls and improve operations.
- Prepared bank deposits and handled business sales, returns, and transaction reports.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
- Monitored workflow to improve employee time management and increase productivity.
- Observed packing operations to verify conformance to specifications.
Education
Agricultural Business
Texas A&M University - Kingsville
Kingsville, TXHigh School Diploma -
Mcallen High School
Mcallen, TX05.1991
Skills
- Sales Presentations
- Relationship Management
- Pricing strategy
- Territory Management
- Client Relationship Building
- Key Account Management
- Account Management
- Sales Quota Achievement
Timeline
Senior Category Manager
L&F Distributors
05.2002 - 05.2010
Category Space Manager
L&F Distributors
09.1998 - 04.2002
Route Driver
L&F Distributors
03.1998 - 08.1998
Delivery Driver Helper
L&F Distributors
11.1997 - 02.1998
Warehouse Worker
L&F Distributors
03.1997 - 10.1997
National Key Account Manager
L&F Distributors
09.1996 - Current
Warehouse Picker
L&F Distributors
09.1996 - 02.1997
Owner/Supervisor
Saenz Farms
05.1993 - 08.1996
Agricultural Business
Texas A&M University - Kingsville
High School Diploma -
Mcallen High School