Summary
Overview
Work History
Education
Skills
Timeline
Generic

Loress Burke

Hollis,NY

Summary

Dynamic professional with extensive experience in healthcare and logistics, recognized for exceptional leadership and customer service skills. Proven ability to thrive in high-pressure environments while delivering effective training and problem-solving solutions. Core competencies include organizational excellence and adaptability to diverse workplace challenges. Career aspirations focus on leveraging expertise to drive operational efficiency and enhance team performance.

Overview

8
8
years of professional experience

Work History

Sortation Associate

Amazon Logistics
Maspeth, NY
11.2019 - Current
  • Oversaw package preparation, sorting, and wrapping.
  • Enhanced inventory management with routine barcode scans.
  • Performed regular maintenance tasks on sorting equipment as instructed.
  • Monitored package flow throughout the facility and made adjustments as necessary.

Home Health Aide

Elara Caring, Queens, NY
06.2019 - Current

Assisted with personal care activities to ensure client well-being.

Aided in preparing meals, completing shopping duties, and running necessary errands.

Shift Leader

Cke Restaurants
Greenville, SC
12.2016 - 05.2019
  • Trained and mentored staff, delegated tasks, and ensured shift coverage.
  • Managed cash flow operations and resolved consumer disputes.
  • Upheld company standards and compliance requirements for operations.
  • Enforced safety guidelines among staff members in order to prevent accidents or injuries from occurring on the premises.

Education

Bachelor of Arts - Psychology

SUNY Empire State College
Saratoga Springs, NY
12-2025

Some College (No Degree) - Medical Assistant

Allen School For Medical Assisting
Jamaica, NY

Skills

  • Healthcare and patient care: Skilled in providing personal care, administering medications, and assisting with daily activities Experienced in medical procedures, such as wound care and specimen collection
  • Leadership and Team Management: Trained and coached new employees, assigned tasks, and provided constructive feedback Strong ability to manage shifts and resolve issues effectively
  • Customer Service and Communication: Excellent interpersonal skills, adept at resolving customer issues and ensuring satisfaction Professional and friendly demeanor
  • Technical Proficiency: Proficient in MS Office, data integrity systems, and logistics applications for scanning and managing inventory
  • Problem-Solving and Adaptability: Skilled in resolving cash discrepancies, addressing corporate system inaccuracies, and adapting to dynamic workplace tasks

Timeline

Sortation Associate

Amazon Logistics
11.2019 - Current

Home Health Aide

Elara Caring, Queens, NY
06.2019 - Current

Shift Leader

Cke Restaurants
12.2016 - 05.2019

Bachelor of Arts - Psychology

SUNY Empire State College

Some College (No Degree) - Medical Assistant

Allen School For Medical Assisting
Loress Burke