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Supervised daily operations to ensure team adherence to company protocols.

Trained new staff and operational standards.

• Trained new staff on safety procedures and operational standards.
• Coordinated workflow between departments for efficient task completion.
• Assisted in resolving employee conflicts to maintain a positive work environment.
• Monitored inventory levels and reported discrepancies to management.
• Conducted regular team meetings to communicate updates and expectations.
• Implemented process improvements based on team feedback and observations.
• Ensured compliance with health and safety regulations during operations.
• Trained new employees on the daily job duties, policies and procedures.
• Enforced safety regulations among team members in order to reduce potential risks.
• Provided feedback, coaching and development opportunities to team members as needed.
• Supervised staff to ensure quality customer service was being provided in a timely manner.
• Resolved customer complaints in a professional manner by utilizing problem-solving skills.
• Participated in regular meetings with upper management regarding progress towards meeting organizational goals.
• Cultivated an environment that encouraged collaboration between teams while fostering a positive work culture.
• Reviewed reports for discrepancies or errors prior to submitting them for approval.
• Monitored employee attendance records and ensured compliance with company policies.
• Managed inventory levels by ordering supplies when necessary and verifying accuracy of shipments received.
• Developed and implemented process improvements that increased efficiency and accuracy of operations.
• Analyzed customer feedback surveys in order to identify areas where improvements could be made.
• Identified areas of improvement through data analysis and monitoring of key performance indicators.
• Coordinated training sessions for team members on new products or services offered by the company.
• Conducted performance reviews for subordinate staff members.
• Participated in brainstorming sessions with management team regarding strategies for increasing sales revenue.
• Performed regular maintenance checks on equipment to ensure proper functioning.
• Implemented innovative solutions to improve overall productivity levels within the organization.
• Reported accidents, injuries and damages to supervisor.
• Liaised between employees and supervisors and disseminated important company information.
• Ordered material supplies, verified delivery accuracy and transported items to designated locations.
• Adhered to safety and company regulations and attended training and staff meetings.
• Reviewed completed work to verify consistency, quality, and conformance.
• Assigned work and monitored performance of project personnel.
• Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
• Organized team activities to build camaraderie and foster pleasant workplace culture.
• Proposed or approved modifications to project plans.
• Held regular one-on-one meetings with employees to review performance and priorities and provide feedback.
• Remained calm and professional in stressful circumstances and effectively diffused tense situations.
• Produced thorough, accurate and timely reports of project activities.
• Mediated conflicts between employees and facilitated effective resolutions to disputes.
• Planned and delivered training sessions to improve employee effectiveness and address areas of weakness.
• Created and managed budgets for travel, training, and team-building activities.
• Evaluated individual and team business performance and identified opportunities for improvement.
• Implemented quality control measures to uphold company standards.

• Operated city buses on assigned routes while ensuring passenger safety and comfort.
• Conducted pre-trip inspections to verify vehicle readiness and compliance with regulations.
• Assisted passengers with disabilities in boarding and alighting from the bus safely.
• Maintained accurate records of daily trips, passenger counts, and service incidents.
• Collaborated with dispatch to communicate delays and route changes effectively.
• Enforced local transit policies to promote a respectful and safe environment for passengers.
• Responded promptly to passenger inquiries, providing information about routes and schedules.
• Attended regular training sessions related to new policies and procedures or updates in technology used within transit system.
• Participated in training sessions on safety protocols and customer service best practices.
• Responded quickly and efficiently to emergency situations such as medical emergencies or accidents involving the bus.
• Communicated professionally with passengers regarding routes and stops while providing customer service assistance.
• Monitored road conditions for hazards such as potholes or debris that could cause an accident or delay arrival times.
• Kept vehicle clean inside and out by sweeping, mopping, vacuuming, washing windows.
• Reported any incidents and accidents immediately to supervisors after ensuring safety of passengers was secure.
• Followed established schedules for pick up and drop off points along designated routes.
• Actively monitored traffic patterns around assigned routes in order to adjust driving accordingly if necessary.
• Maintained radio contact with dispatch personnel to receive instructions or report delays or passenger issues.
• Checked tickets, collected fares, issued transfers, and provided route information to passengers.
• Completed daily log sheets and trip reports detailing time on duty, miles driven, fuel usage.
• Performed minor maintenance tasks such as checking fluid levels and tire pressure.
• Received feedback from customers regarding their overall satisfaction with services provided.
• Assisted disabled passengers in boarding and exiting the bus safely.
• Assessed customer needs during trips in order to provide the best possible service experience.
• Adhered to all traffic laws and regulations including speed limits, stop signs.
• Provided clear verbal announcements at each stop informing riders when they had reached their destination.
• Ensured proper loading and unloading procedures were followed at all times for the safety of passengers.
• Transported passengers on predetermined routes while obeying traffic regulations.
• Completed accident and incident reports accurately and legibly at end of scheduled shifts.
• Assisted passengers in loading wheelchairs or other mobility aids.
• Handled passenger emergencies or disruptions.
• Advised passengers to be seated and orderly while on vehicles.
• Kept accurate logs of all deliveries and trips.
• Reported delays or accidents.
• Announced stops clearly to help passengers disembark at correct locations.
• Regulated heating, lighting and ventilating systems for passenger comfort.
• Upheld strict DOT reporting records for trips, vehicles and notable incidents.
• Kept bus orderly with strong control over passenger behaviors.