Loretha Jones
Suffolk,VA
Summary
Sharp, dedicated administrative professional with over 20 years of long-standing and diverse experience throughout multiple industries and capacities. Deadline driven with outstanding organizational and multitasking skills. Fast learner with strong ability to work independently. Driven Substitute Teacher adept at overseeing classes on long-term basis to cover for medical or personal absences. Passionate educator with in-depth approach to learning. Successfully leverages wide range of instructional approaches.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Pastor/Administrative Assistant
Healing House Ministries
Suffolk, VA
01.2019 - Current
- Worked collaboratively with the senior pastor to implement the ministry's mission
- Taught bible study, prepared worship bulletins and weekly announcement sheets
- Recruited and trained volunteers to work with the ministry
- Organized, filed, and maintained all membership and household records
- Scheduled appointments and maintained calendar.
- Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
Priority Substitute Teacher
Suffolk Public Schools
Suffolk, VA
01.2019 - Current
- Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
- Kept students on-task with proactive behavior modification and positive reinforcement strategies.
- Kept accurate and current attendance records and assignment sheets to maintain file compliance.
- Administered and graded tests and quizzes and reported performance to primary teacher.
Qualified Mental Health Professional
PATIENT EXPERIENCE REPRESENTIVE
Norfolk, VA
11.2019 - 12.2020
- Provided primary guest support to internal and external guest.
- Maintained guest satisfaction with forward-thinking strategies focused on addressing guest needs and resolving concerns.
- Answered guest telephone calls promptly to avoid on-hold wait times.
- Responded to guest requests for, services and hospital information.
Liberty Tax Services
TAX PREPARER, Liberty Tax Suffolk
Suffolk, VA
01.2019 - 04.2019
- Interview clients to obtain additional information on taxable income and deductible expenses and allowances
- Use all appropriate adjustments, deductions, and credits to keep clients' taxes to a minimum.
- Developed and maintained courteous and effective working relationships.
- Worked with customers to understand needs and provide excellent service.
- Used Microsoft Word and other software tools to create documents and other communications.
Qualified Mental Health Professional
QUALIFIED MENTAL HEALTH, Live 4 Life Incorporated
Newport News, VA
03.2017 - 09.2017
- Provided rehabilitative services to individuals with behavioral challenges within the community
- Assisted eligible customers in accessing medical, social, and other appropriate services
- Ensured quality of services through accurate documentation, coordination, direct service provision, and quality review.
Education
MASTER’S -
ARGOSY UNIVERSY
Bachelor - undefined
VIRGINIA STATE UNIVERSY
Skills
- Classroom and Activity Supervision
- Staff Collaboration
- Small Group Tutoring
- Assigning and Grading Work
- Materials Distribution
Certification
Qualified Mental Health Professional Trainee
Timeline
Qualified Mental Health Professional
PATIENT EXPERIENCE REPRESENTIVE
11.2019 - 12.2020
Pastor/Administrative Assistant
Healing House Ministries
01.2019 - Current
Priority Substitute Teacher
Suffolk Public Schools
01.2019 - Current
Liberty Tax Services
TAX PREPARER, Liberty Tax Suffolk
01.2019 - 04.2019
Qualified Mental Health Professional
QUALIFIED MENTAL HEALTH, Live 4 Life Incorporated
03.2017 - 09.2017
MASTER’S -
ARGOSY UNIVERSY
Bachelor - undefined
VIRGINIA STATE UNIVERSY
Qualified Mental Health Professional Trainee
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