Summary
Overview
Work History
Education
Skills
Timeline
Generic

Loretta Agee

18381 Torrence Ave.

Summary

Dynamic professional with a strong background in customer service and teamwork, honed at Party City. Proven ability to enhance customer satisfaction and streamline operations. Skilled in problem-solving and cash handling, with a commitment to fostering a positive work environment and training new staff for success.

Overview

39
39
years of professional experience

Work History

Team Member

Party City
09.2019 - 03.2025
  • Maintained clean and organized work areas to enhance efficiency and safety.
  • Achieved high customer satisfaction through attentive assistance and product knowledge.
  • Operated register for payment processing and cash collection.
  • Monitored merchandise for accurate pricing and labeling.
  • Supported inventory counts and restocked merchandise to ensure availability.
  • Fostered positive work environment by demonstrating professionalism and teamwork.
  • Led new staff onboarding to facilitate smooth transitions into roles.
  • Enhanced store security measures, effectively reducing theft incidents.

Service Desk

Kmart, Sears Holding
10.2008 - 11.2018

Assist customers with any complaints regarding store issues, cashiers and floor associates.

Helped assist cashiers with issues on registers, needing change, monitoring breaks, signing in vendors, answering phones, helping set up end caps for store and seasonal end caps.

Secretary

Re/Max All Realty
08.2003 - 04.2010

Serving as an administrative assistant to send responses via Email to incoming request and inquiries. Maintaining excellent relationships with key account customers and assist with events. Adhering to a firm code of confidentiality in pending transactions and not directly affecting the purchase of any Real Estate properties. Developing familiarity with local zoning and tax laws.

Tag Ll

House Manager
06.1986 - 08.2000

Assisted consumers in there everyday living.Staff training and development as well as regular performance measurement and succession planning. Evaluated the needs and desires of the consumers as well as the owners regarding company growth, and facilitated that all equipment worked and the house is fully stocked.

Education

Bloom
Chicago Heights, IL

Skills

  • Customer service
  • Positive attitude
  • Teamwork and collaboration
  • Problem-solving

Timeline

Team Member

Party City
09.2019 - 03.2025

Service Desk

Kmart, Sears Holding
10.2008 - 11.2018

Secretary

Re/Max All Realty
08.2003 - 04.2010

Tag Ll

House Manager
06.1986 - 08.2000

Bloom
Loretta Agee