Loretta Blake
Weston
Summary
Dynamic Office Manager with a proven track record at Allison Jarrett DDS, enhancing service delivery and streamlining operations. Expert in inventory management and financial reconciliation, achieving a 30% improvement in document retrieval. Committed to exceptional customer service and fostering a collaborative team environment, driving productivity and patient satisfaction.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Office Manager
Allison Jarrett DDS
12.2023 - Current
- Coordinated communication between dental staff and patients to enhance service delivery.
- Oversaw inventory management, maintaining adequate supplies for daily operations.
- Implemented new filing system, improving document retrieval time by 30%.
- Trained new administrative staff on office protocols and software usage.
- Developed patient outreach initiatives to improve appointment attendance rates.
- Streamlined billing processes, reducing discrepancies in insurance claims submissions.
- Facilitated team meetings to address workflow improvements and staff concerns.
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
- Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
- Streamlined office operations by implementing efficient filing systems and organizational strategies.
- Assisted in the recruitment process, conducting interviews and onboarding new employees to promote a seamless integration into the team dynamic.
- Contributed to workplace safety by ensuring compliance with established emergency protocols and conducting regular equipment inspections.
- Facilitated positive work environment, addressing employee concerns promptly and fostering culture of mutual respect.
Dental Assistant
Allison Jarrett DDS
05.2020 - 12.2023
- Facilitated efficient patient triage by maintaining up-to-date health histories. Enhanced patient comfort through precise blood pressure monitoring. Improved procedural readiness by applying topical anesthetics effectively.
- Executed x-ray procedures and collaborated on treatment planning to ensure optimal patient outcomes.
- Prepared and organized necessary tools and materials for all procedures, aiding doctor in efficient execution.
- Utilized advanced techniques in the fabrication of temporary crowns, enhancing the quality of dental care provided to patients.
- Conducted thorough assessments of prepped area to support accurate and timely production of permanent crowns, dentures, and partials.
- Achieved high compliance with sterilization standards through diligent oversight of procedures. Enhanced operational efficiency by streamlining sterilization processes. Fostered a culture of safety and quality within the team, resulting in improved outcomes.
Education
High School Diploma - General
Lake Howell High School
Winter Springs, FL05.1992
Skills
- Office administration
- Inventory management
- Customer service
- Document organization
- Financial reconciliation
Certification
CPR
First aid
Qualified sedation monitor
Timeline
Office Manager
Allison Jarrett DDS
12.2023 - Current
Dental Assistant
Allison Jarrett DDS
05.2020 - 12.2023
High School Diploma - General
Lake Howell High School