Loretta Burns
Conway
Summary
Food service professional with extensive experience at Prince Georges County Public School System, excelling in safe food handling and exceptional customer service. Skilled in POS system operation and food preparation, ensuring compliance with health regulations.
Overview
23
23
years of professional experience
Work History
Food Service Assistant
Prince Georges County Public School System
01.2002 - 09.2024
- Assisted in preparation and serving of nutritious meals to students, ensuring compliance with dietary guidelines.
- Maintained cleanliness and organization of food service areas, adhering to health and safety regulations.
- Collaborated with kitchen staff to streamline food service operations, enhancing overall efficiency during meal times.
- Provided exceptional customer service to students and staff, addressing inquiries regarding menu offerings promptly.
- Adhered to safe work practices, food safety regulations, and corporate guidelines.
- Completed daily tasks such as dishwashing, trash removal, and restocking while adhering to established safety protocols.
- Enhanced customer satisfaction by providing friendly and efficient service during meal times.
- Received deliveries from suppliers, verifying order accuracy and quality before stocking shelves or refrigeration units accordingly.
Cafe Worker
Sams Club
03.2021 - 07.2024
- Delivered exceptional customer service, fostering a welcoming environment for patrons.
- Managed cash register operations, ensuring accuracy in transactions and balancing daily sales.
- Checked on dining areas frequently to clean up spills, wipe down tables and restock stations.
- Accurately operated cash register to process customer payments.
- Collaborated with team members to maintain cleanliness and organization throughout the cafe.
- Implemented health and safety protocols, ensuring compliance with regulations in food handling.
- Managed cash register transactions accurately, ensuring proper handling of cash and credit card payments.
Server
Golden Corral Buffet and Grill
12.2008 - 03.2020
- Delivered exceptional customer service, ensuring guest satisfaction throughout dining experience.
- Managed multiple tables efficiently, prioritizing tasks to optimize service flow.
- Maintained cleanliness and organization of dining area, adhering to health regulations.
- Served food and beverages promptly with focused attention to customer needs.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
Education
GED -
Prince Georges County Public School
Upper Marlboro, MDSkills
- POS system operation
- Safe food handling
- Food presentation
- Order taking
- Excellent customer service
- Order preparation
- Food preparation
Timeline
Cafe Worker
Sams Club
03.2021 - 07.2024
Server
Golden Corral Buffet and Grill
12.2008 - 03.2020
Food Service Assistant
Prince Georges County Public School System
01.2002 - 09.2024
GED -
Prince Georges County Public School
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