Loretta Churchill

Provided daily assistance with personal hygiene and grooming tasks.

Administered medications according to prescribed schedules and guidelines.

Maintained cleanliness and organization of living spaces for clients.

Communicated effectively with families regarding care updates and concerns.

Verified that patients had proper insurance coverage prior to procedures or appointment scheduling.

Provided administrative support such as filing documents, photocopying and scanning materials.

Managed multi-line phone system and routed calls efficiently.

Scheduled appointments and maintained organized calendar for staff.

Performed data entry into computer systems to maintain accurate records of customer information.

Handled confidential information with discretion and accuracy.

Handled payment processing and provided customers with receipts and proper bills and change.

Managed incoming and outgoing mail, courier services, faxes and other correspondence.

Reconciled daily financial transactions against cash receipts at the end of each day's business activity.

Reviewed requests from outside agencies for access to confidential patient information and determined whether they met legal requirements.

Coordinated with physicians and other healthcare providers to ensure timely completion of medical records documentation.

Created reports summarizing various aspects of medical records operations such as turnaround times, compliance rates.

Managed the release of protected health information in response to subpoenas or court orders.

Maintained record of authorized information taken from charts.

Collected, checked and filed resident charts and personnel records.

Enforced state and federal legal requirements governing confidentiality and legal issues pertaining to health information.