Loretta Gordon
Oakland,CA
Summary
Dynamic leader, skilled in handling administrative, operational and outreach program functions. Wears many hats to accomplish varying objectives. Ready to apply years of experience to new professional challenges with growth-oriented organization.
Overview
28
28
years of professional experience
Work History
Program Director
African American Alternatives ICM/MMHC/SFDPH
02.2021 - Current
- Provide clinical and administrative oversight of clinical services delivered to severely mentally ill clients.
- Provides administrative oversight for various clinic operations as assigned by the Program Director.
- Developed and implemented clinical procedures and policies for intensive case management services.
- Change and issue management in resolving issues in timely access, linkage, and retention of acute clients with severe mental health conditions
- Providing trauma informed clinical supervision from a cultural humility perspective.
- Triaging ICM referrals and assignment of case loads.
- Provides clinical and administrative supervision, including performance evaluations.
- Provides clinical case management and therapy.
- Provides services in an integrated model of mental health, SUD and primary care.
- Provides intake assessment with DSM Diagnosis.
- Provides urgent care and crisis intervention services.
- Works from a framework of harm reduction and motivational interviewing when working with clients with co-occurring disorders.
- Facilitates groups for the treatment of mental health disorders.
Clinical Site Supervisor
Hope SF Community Wellness Center/SFDPH
01.2019 - 02.2021
- Provide clinical consultation and oversight of services delivered to residents of the four HOPE SF public housing communities in the southeast sector of San Francisco who are coping with the effects of generational poverty, chronic pervasive trauma and community violence
- Providing trauma informed clinical supervision to Behavioral Health Clinicians ( Social Workers and Marriage Family Therapists) from a cultural humility perspective ; oversight of the clinical delivery of services; triaging residents referred for behavioral health services, providing psychological evaluations, differential diagnosis and treatment recommendations, crisis intervention and linkages; coordinating and collaborating with child/family serving agencies; providing leadership as part of the Core Leadership Team for the HOPE SF Wellness Centers; participating on inter-agency committees and working closely with community-based organizations (CBOs); and performing other related duties as assigned/required.
Behavioral Health Clinician
Southeast Health Center/SFDPH
09.2014 - 01.2019
- Working with multi-disciplinary team, provided services to patients in a primary care setting with multiple comorbidities
- Services provided include: psychological evaluations, differential diagnosis and treatment recommendations, crisis intervention, medication adherence support group, individual and couples therapy, substance abuse/addiction counseling and referral, utilizing a client centered approach, Motivational Interviewing with CBT interventions to address symptoms and behaviors that may impair medication adherence and compliance with medical treatment
- Collaboration and consultation with multi-disciplinary team, i.e., medical doctors, adherence nurses, case managers and outreach workers
- Worked directly with with individuals living with HIV
SF Mental Health Access/Dept. of Public Health
San Francisco, CA
01.2012 - 09.2014
- Mental Health Access Center is a centralized entry point for children and adults seeking mental health services
- The primary function is to assess and screen for mental health needs, direct callers to programs and services that are suitable for meeting their needs and authorize Fee-for-Services Medi-Cal, Healthy SF, SF Path and General Fund visits
- Provided telephone crisis intervention to callers in an acute mental health crisis and referral to crisis services provider, referrals to private provider network when appropriate or to Community Behavioral Health Clinics (CBHS)
- Consumer’s language, cultural, and geographical needs are a primary consideration in assessing mental health needs
- Officer of the Day duties, collaboration and consultation with clinicians and case managers within San Francisco as well as outside San Francisco County.
Community Justice Center /Dept. of Public Health
San Francisco, CA
03.2009 - 01.2012
- In a collaborative court setting, provided adjunctive support to adults, 18 and over, who have committed offenses with focus of reducing recidivism and criminogenic risk factors, provided psychological evaluations, case management, coordination of care, community referral, psychotherapy and substance abuse counseling, service plan development and client advocacy
- Psycho-education groups, substance abuse groups utilizing Harm Reduction, Motivational Interviewing and Cognitive Behavioral interventions to reduce criminogenic thinking & behavior
- Maintain clinical records, case conferences, supervision & trainings
- Consultation and collaborate with representatives of the court as well as other community providers
- Provide supervision and consultation to health workers and volunteer staff
- Staff court and officer of the day.
Center for Special Problems /Dept. of Public Health
San Francisco, CA
04.2004 - 02.2009
- Provide crisis intervention, individual, couples, family therapy and group psychotherapy to underserved, low income persons living with HIV/AIDS and their affected family members, i.e
- Affected children; those coping with issues related to violent/sexual impulses, trauma and gender identity
- Supportive counseling utilizing CBT, Harm Reduction model for persons struggling with substance abuse, psycho-education groups and community referrals
- Perform intake evaluations, case management, admission and on-going assessment, service plan development, consultation with multi-disciplinary team, client advocacy, and field work, collaboration with community service providers, maintain up-to-date clinical records/documentation and required paperwork
- African American Health Services Specialist.
Westside Community Mental Health
San Francisco, CA
09.2002 - 03.2004
- In day treatment setting for middle and high school age youth, provided individual, family and group psychotherapy, crisis intervention, psycho-education groups in behavioral modification milieu designed to reduce maladaptive behaviors preventing them from learning
- Psychological evaluation, differential diagnosis, case management (school and community-based) & referrals, clinical records/documentation and required paperwork, SST and Individualized Education Program (IEP) meetings, collaboration & consultation with Children’s Systems of Care, interface with juvenile probation, other county agencies and community mental health providers, SFUSD and Juvenile Probation.
Youth Guidance Center/Juvenile Probation Department
San Francisco, CA
01.1996 - 09.2002
- Group counselor in juvenile hall setting responsible for the care, custody, safety and welfare of court ordered residents and managing an assigned case load, conducting orientations for newly detained minors; monitoring and observing conduct, behavior, attitude, appearance, and progress of juvenile residents; planning, directing and supervising leisure time activities; supervising and instructing groups of residents in a variety of planned work and vocational programs; conducting on-going individual and group counseling sessions with juveniles; providing situational counseling related to the physical, emotional and social development of detained juveniles; support to residents and detained juveniles during emotional crisis; conferring with departmental personnel and representatives of outside agencies.
Education
Master of Arts - Counseling Psychology
Holy Names University
Oakland, CA12.2002
Bachelor of Arts - Psychology
University of California
Berkeley, CA05.1994
Skills
- Excellent written/verbal skills
- People oriented
- Detail oriented
- Well-organized
- Self-starter
- 5150/Crisis Intervention
- Clinical Supervision
- Task Delegation
- Program Improvements
- Personnel Supervision
- Issue Resolution
License
LMFT #50459
Timeline
Program Director
African American Alternatives ICM/MMHC/SFDPH
02.2021 - Current
Clinical Site Supervisor
Hope SF Community Wellness Center/SFDPH
01.2019 - 02.2021
Behavioral Health Clinician
Southeast Health Center/SFDPH
09.2014 - 01.2019
SF Mental Health Access/Dept. of Public Health
San Francisco, CA
01.2012 - 09.2014
Community Justice Center /Dept. of Public Health
San Francisco, CA
03.2009 - 01.2012
Center for Special Problems /Dept. of Public Health
San Francisco, CA
04.2004 - 02.2009
Westside Community Mental Health
San Francisco, CA
09.2002 - 03.2004
Youth Guidance Center/Juvenile Probation Department
San Francisco, CA
01.1996 - 09.2002
Master of Arts - Counseling Psychology
Holy Names University
Bachelor of Arts - Psychology
University of California
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